Marriott Courtyard Billerica/Bedford

It’s fine for a no frills, short stay. The location is convenient. The lobby is inviting with sofas and large TVs. The room was ok clean. The indoor pool was a bit over chlorinated, although my children enjoyed it. Many adults vaping by the pool and parking lot. Also several families let their kids be loud and raucous in the pool area, so it was not that enjoyable for younger children or adults. All in all, it’s a good deal but attracts bad clientele. We will stay elsewhere next time.

The short: Our bathroom was not clean. And if you run anything about 68 degrees, the "A/C" unit gets warm and muggy. The long: I booked a room with a king size bed for about $160 through a third party website for me and my children. When we arrived around 6pm, we realized the hotel was affected by a power outage. We were apologized to and escorted to a room and told to check in officially once the power came back up. I contemplated just driving the 2 1/2 hours back home because I had more energy than I thought I would. My kids took a nap and the power was on around 7:15pm. By that time fatigue caught up to me, I decided to take my kids to grab dinner, came back and officially checked in. We washed hands and there was a long hair stuck to the soap tray but everything was okay. In the morning, while getting us ready to shower, I noticed how dirty the shower was and the bathroom in general. It did not look like it had been cleaned. We were already naked and there so I took a quick video. Once we stepped in, you could see all the tiny hairs and little dirt splatters. I planned to tell the front desk when we checked out. However, with her curtness and not even asking about our stay, I figured it wouldn't matter to her and I'd forewarn the next person by writing a review.

I stay here frequently for work, and it is consistently a clean, comfortable, and quiet hotel. The staff is always friendly, and there is plenty of parking, which makes things easy. The setting in an office park is a bit unusual, but it is conveniently located near several chain restaurants just down the road. The only minor downside is that breakfast service at the bistro can be a bit slow in the mornings. That said, the person usually working the front is very friendly and helps make up for the wait. Overall, it is a solid and reliable choice for what I need.