ONYX Hotel Boston

We spent our 35th anniversary in Boston. We chose the Pennyweight to walk to dinner in Little Italy. We had a lovely stay. The front desk was friendly and helpful. Josiah! He had a bottle of Brut sent to our room. That was a lovely surprise. We met the manager in the morning as he said hello and went out of his way to check in with us. There is a nice bar and sitting area in the lobby. We felt like special guests. The room and bathroom were nice. Fun decor. We stayed in a king basic room so nothing to see outside the window. We would stay here again!

I am here for a work conference and came a little early to explore. The location is great. It’s very clean and I feel very safe traveling alone. The staff was helpful and friendly

Dear Management, I would like to express my sincere appreciation for the outstanding hospitality my guest, Elizabeth Strickland, and I received during our stay at The Pennyweight Hotel in Boston from June 29 through July 2, 2026 (Confirmation #3461122350). From the moment we arrived until our departure, every member of your team made us feel genuinely welcome and valued. I would especially like to recognize Ashley and Edward at the front desk. They were consistently friendly, professional, and accommodating, always greeting us with a smile and making sure our needs were met promptly. A special thank you also goes to Tyrone, Account Manager, and Katland, Supervisor, for their exceptional customer service and commitment to ensuring we had a wonderful stay. Their attention to detail and dedication to guest satisfaction did not go unnoticed. Finally, I would like to commend Hansen, our valet. He provided excellent service and offered outstanding recommendations for restaurants in the area, which helped make our visit to Boston even more enjoyable. It is employees like these who make a hotel truly memorable. Their professionalism, warmth, and commitment to exceptional service reflect very positively on The Pennyweight Hotel. Because of this outstanding experience, I will gladly recommend your hotel to my friends and family, and I look forward to staying with you again on my next visit to Boston. Please extend my sincere thanks and appreciation to Ashley, Edward, Tyrone, Katland, Hansen, and the rest of your outstanding staff. Sincerely, Rich Cohen