Boston Peabody Marriott Hotel

If there was ever a hotel that does not deserve your money, it is this one. I should’ve known that something was deeply wrong with this place when the first thing that I touched in the room (the curtain rod) broke as soon as I laid my hand on it. It was also extremely overpriced. But that is only the start of it. I was staying at this hotel for my friend’s wedding. They had arranged with the hotel to keep the bar open late, until 1:30, for the after party. Shortly after we arrived back at the hotel after the wedding, at 11:45 the hotel announce last call. They went back on their word and ruined my friend’s after party and wedding night. The bride and groom spent some of the final hours of the big day pleading and arguing with the hotel staff to honor the arrangements they had made. The incompetence and indifference on the part of Marriott and its staff was absolutely disgusting. IF YOU ARE PLANNING A WEDDING, DO NOT CHOOSE THIS HOTEL. If I could give this worthless place a zero star review, I would.

I would strongly advise anyone considering this hotel for a wedding or special event to look elsewhere. I stayed here for a friend's wedding, and the experience was awful from the moment I checked into my room. Upon arrival, the window shades were broken, and the window itself was wide open with no screen. Not exactly the first impression you'd expect from a hotel that's supposed to be hosting wedding guests. Unfortunately, things only got worse. The hotel completely ruined the wedding after-party. The bride and groom had been explicitly promised that the hotel bar would remain open until 1:30 AM so guests could continue celebrating. Instead, the bar shut down early, leaving guests scrambling and putting a damper on what should have been one of the happiest nights of their lives. For a hotel that markets itself as a wedding venue, failing to honor commitments made to the wedding couple is unacceptable. To make matters worse, nearly every staff member we encountered was rude, dismissive, and completely unhelpful. Simple questions were treated like inconveniences, and there seemed to be no concern whatsoever for guest satisfaction. Between the poorly maintained rooms, broken promises, and terrible customer service, this was one of the worst hotel experiences I've ever had. If you're planning a wedding, do yourself a favor and find a venue that actually cares about its guests and follows through on its commitments.

This review is overdue, but our stay at the Marriott Peabody was truly excellent. The recent renovation is extremely well done—modern, durable, and clearly designed with the guest experience in mind. The highlight is the Concierge Lounge, which is one of the best I’ve seen across Marriott properties. Its top-floor location creates a premium feel, and the staff and food/service are exceptional—approaching a JW Marriott level experience. This property gets it right. Rooms are stylish and functional, with thoughtful touches like dual TVs, smart storage solutions, and plenty of accessible power outlets. The bathroom is clean, efficient, and well designed, with a great shower and strong ventilation. Overall, this is one of the most well-executed Marriott renovations I’ve experienced.