Holiday Inn and Suites Boston Peabody

No hot water at night. Very annoying because after a long day of work we couldn’t even enjoy a shower.

The only reason that I gave the hotel 2 stars was that the front desk was quickly accomodating when we had to switch rooms. Overall the condition of the hotel is concerning. They updated some things, but the elevators are nothing short of scary. I am not sure why they skipped updating them, but it was a concern that they might break while you are in them, they smelled terrible. The hallways were bit banged up as well and heading to the room we had some real concerns. The room itself was clearly updated. The first room we had was fine overall. On the surface it was clean and comfortable. However, we opened the fridge to put some water we brought in, and there was half a sandwich and partially consumed beverage in there. That was cleaned up, and it was late so we stayed put. One of us took a shower and the showerhead fully blew off and caused the bathroom to flood. It was at this point that we switched rooms. In the second room, it did appear to be a bit cleaner. But the HVAC was LOUD, very very LOUD. And we didn't have good control over it. The tv in the living room did not work either, which was unfortunate for those that wanted to stay up a bit later. We did not have similar issues with the shower thankfully. In both rooms, the windows were sketchy. I don't know how else to describe them, they were scratched up or something? Again, if they refurb'd the hotel, why skip this? Seemed odd. The doors were also questionable enough that i moved furniture in front of them and the peephole was giant so we plugged it with tissues. The last thing I will say is that the entrance is easy to to miss and it can be hard to get back out. I didn't love the vibe of the parking lot either and was a bit uneasy with it. Overall I cannot recommend a stay here.

My daughter and I spent one night here and I didn't bother checking reviews online first as I figured it was a Holiday Inn, it should be fine. Im honestly not sure what the deal was, the hotel was mediocre and the location is horrible. Im usually a go with the flow type of person but the issues kept adding up. When we got there I asked the person checking us in about the pool as it was one of the reasons I booked this hotel. She said the pool was closed as they were having issues getting it up to a good temperature that wasn't freezing cold. My daughter was really bummed but not a huge deal, things happen. We went up to our room and it was like stepping into a freezer. Our room was so cold. I cannot fathom a reason why there was no heat on whatsoever. I found the heater and the thermostat said it was 52 in our room. The heat worked fine it was just completely off and it took several hours for the room to get up to a livable temperature. The room itself was nice, it does look like it's been updated and everything was clean and modern. The bed was very comfortable. Later that evening after we came back from dinner and I wanted to take a shower. No exaggeration it took me 15-20 minutes of running the water to get the shower to a warm temperature. Not even hot, just warm enough to tolerate. I dont know why this hotel thought it was in the artic tundra. We slept well and had no noise issue, staff was friendly and welcoming. My biggest issue with this hotel was honestly the location. I should have looked first but I didnt. It is directly on what I believe was rte 1 and just a few yards from where you can get on rte 128 and towards i believe 95. So the entrance to the parking lot is basically on a major highway. When we first got there I went right by the entrance because by the time I realized where I needed to turn I was afraid to slow down enough to turn in because I was on a highway and didn't want to get rear ended. This added 15 minutes of more driving since it's 3 highways all converging in one area and you can't just easily turn around. Since it was November when we went it was dark when we left to go get dinner and super busy and it was basically like taking your life in your hands trying to leave the parking lot. If you were planning on exiting immediately onto 128 you were in luck as you didnt have to try to cut across a busy lane or two to stay on rte 1. At 9am the next morning it was better but still extremely busy. Truly it was just a nightmare of a location. I will say there is a drive thru Starbucks in the same parking lot which was nice.