Days Inn Plymouth Minneapolis West

Unorganized and rude staff. Dont stay here.

Our experience with the breakfast service at the Holiday Inn Plymouth was very disappointing. Andrea, who was working in the kitchen/breakfast area, came across as unfriendly and dismissive throughout our stay. When we asked what time breakfast was served, she gave us an unpleasant look and walked away without answering. On three other occasions when we asked for assistance, we received the same dismissive attitude and little to no help. The coffee machine and pancake machine both needed attention. After waiting for assistance that never came, I ended up opening and closing the pancake machine myself to get it working. Unfortunately, the lack of customer service overshadowed our stay. We rarely leave negative reviews, but this experience was disappointing enough that I would recommend considering one of the other hotels in the area if friendly, attentive service is important to you.

Very poorly operated hotel. Rude and flaky staff. Very poorly run and maintained hotel. Dirty dingy and small rooms. Walls are thin. Awful experience. Avoid.