Country Inn By Carlson, St. Paul - East, MN

I really like the pool and the hot tub. Breakfast was really good and staff was very helpful.

Nice hotel. Clean room, good breakfast, nice pool, and the shuttle was very helpful. Staff were friendly. I would stay here again.

Stayed here because we have stayed at other Country Inns, it was reasonably priced, and offered a park/sleep/fly rate. Room was adequate, but hotel was way past its prime and in serious need of an update. Walls very thin -- the room next door's TV was on the wall by the head of our bed and we could hear their TV all night long. Met in the lobby for the shuttle to the airport in the morning, only to find that the incoming shuttle (on which we were to depart back to the airport) was experiencing transmission issues on the highway and was going to be very late arriving, and hence, departing very late (as if we would even get on a shuttle with serious mechanical issues). At this point, since we had a series of planes to catch, our only option was to drive to the airport ourselves (nearest Uber was 20 minutes away) and pay $$$ to park at the airport. We asked the hotel to reimburse us for this additional expense since we paid to park at the hotel with the understanding they would transport us to the airport. General manager was adamant that the lack of a working shuttle was not their problem -- because the shuttle is a complimentary service. (???) We have generally had good experiences at Country Inns, but this one is a hard pass....