HAMPTON INN BILOXI BEACH

couldn't have been any better. we could walk to the beach, see the lighthouse and watch the fireworks on the 4th of July. We could see all the way to Gulfport fireworks. Rooms were clean and comfortable.

The hotel was in a great location and the pool was fabulous. Unfortunately, the employees at the front desk were not as helpful as the rest of the employees. The clerks at the front desk spent much of their time hiding behind the partition rather than being out front. When we arrived, there was a sign saying they were busy helping other guests, and then popped out from the partition. When we called down to request a luggage rack, we were told they would try to find one, but nothing happened. When I came in from the pool to get a refill of water, I was asked what I was looking for, and when I stated water, I was asked for my room number before they would help me. As we were leaving for the day, we asked at the desk once again for a luggage rack and were told the built-in shelf was for luggage; we had to explain there were two of us and it only fit one suitcase. (All of the other hotels we stayed at had a luggage rack in the closet.) They finally said they would find one and put it in our room. Every time we walked past the front desk, no one was there. They were rude and disrespectful. Also, our room overlooked the pool on the 3rd floor and you could clearly hear every word people were saying. On the other hand, the employee working breakfast did everything she could to accommodate my food allergies. When we ran into the housekeeping staff in the hallway, they asked if we needed anything, and those tending the pool did their best to keep it clean. We stayed at 5 Hilton hotels on our road trip and this was the only one where the staff was rude.

Really top notch Hampton inn Clean comfortable beds excellent service and fresh breakfast. Most of all Dark Coffee !!!