Hampton Inn Hattiesburg

I would have given it a 5 except for the luggage carts. See below. A little tricky getting to but manageable. It is in the same physical building as the Hilton Home 2 Suites. Nice king room. Food is nearby. I really liked the Mexican restaurant withing walking distance of the hotel. Friendly check in. It was clean with adequate towels. The 120v outlets were adequate. As for the luggage carts, they are sorry. They are those triangular shaped base with no bottom. They do not hold much plus smaller bags fall out of the bottom and drag along the floor. BRING BACK THE 4 WHEELED LARGE CARTS.

We didn't use the shower because we arrived at one in the morning and left at 8am so I can't comment on water pressure for shower, but the bathroom had plenty of towels and shampoo, body wash lotion etc.. The room is large and the bed was very comfortable. They had plenty of pillows on the beds and an extra blanket in the closet. Ac worked great. Don't skip the breakfast! It's awesome! They had so many options and everything was so good. The sausage was smoked sausage like we eat in Louisiana! The lady at the front desk told me their kitchen manager actually goes herself to Sam's to buy it for the hotel. They had the good sausage gravy, big biscuits and chicken fried steak and make your own waffles even with chocolate chips and whip cream if you want it and a lot more! The whole hotel smelled good and was decked out for Halloween. It was so cute! Everyone was so nice and the downstairs bathrooms were super clean and stocked for females. The only thing I could complain about would be that I arrived too late for cookies 😆

This Hilton is a combo—part Hampton Inn and part Home2 Suites. What’s the difference? The Home2 Suites cater to longer stay guests with a room configuration that includes a kitchen and sitting area. The Hampton Inn is well…Hampton. A hotel room of bed and bathroom. Except for the rooms, the facilities —exercise room, pool, breakfast areas—are all shared. One result to the uninitiated is an unclear, confusing direction of where rooms are. The hotel is bright and airy, but that is where the positive ends. Some problems we experienced: We only saw 1 luggage cart the entire time we were there. The staff know this is inadequate. Of three treadmills only one works and with a 4-story hotel that is inadequate. No matter how competent, staff with long hair working in the kitchen-breakfast area must be against health regulations. In our bathroom, the water trickled out of the shower and the toilet roll holder was no longer attached properly causing the toilet roll to slip off. Upon check-in we were informed that the televisions were not working. Throughout the night there was an annoying knocking - dripping sound around our room; we never determined its cause. The light switch by the bed light was about 5’ from the floor, so one has to get out of bed to turn off the light. Poor design. The newest Hilton angle is a card on the night stand with a QR code for payment to “show our gratitude” to staff! Outrageous. I pay my bill. You pay your staff. This is not a well-done tip, but rather another grab for money.