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Reviews from Guests

3.0/5

tripadvisor

89

Reviews

from real guests

dcA6539QP

5

/

5

My husband and I spent the night there we were on a little trip. C, at the front desk was great! He was very helpful and gave us a very good price. We saw him in the morning and he was asking about our stay and breakfast. Everything was wonderful! The bed was comfortable. The room was quiet and dark enough. The breakfast was good. The coffee was very good as well. The pool was small and a little chilly, but they have a pool and it was fine. They also have a hot tub. Overall it was a very nice stay! We would gladly stay again!

Inspire01978146784

1

/

5

The water stunk so bad and left an oily feeling on ur skin and they don't give back your deposit and the sheets were dirty And I've been trying to get my $135.Deposit back and they just give you the run around over and over until you get tired of it and give up

N8751FJdanielw

1

/

5

Totally Amazing! I arrived at 2:30 PM, excited to catch a Royals vs. Reds game that evening. When I got to the front desk, I asked what time check-in was. The concierge told me it was at 3 PM, but I could check in early for $10. Before I could even decline, he launched into asking if I had any other guests, pets, or if I vaped or smoked. I explained that I didn’t, then left to spend that $10 on some great barbecue down the street. When I returned at 3:30 PM, the concierge told me I was “late.” I replied that I was right on time for something (handing over my ID). He then informed me that if I had mentioned I was from out of state, I would’ve been allowed to check in early without a fee. That was news to me. First impressions matter, and it was pretty clear they weren’t too interested in accommodating guests like me. The concierge then asked me the same questions again—about pets, vaping, and other guests. Then he asked why I got a room with two beds. I explained it was the most affordable option, and he complained that they wouldn’t make much money from my stay. That was an awkward interaction. As for the room: • The remote wouldn’t turn the TV on (I had to do that manually), but it did change channels… which weren’t labeled, making it a guessing game. • The shower had weak water pressure, and the tub had strips that were peeling up, so I had to be careful not to slip. • The next morning, I went to shave using the sink outside the bathroom, thinking it’d be better for grooming. After using a modest amount of water, I realized the drain was stuck closed, and the opener was broken. I had to leave a mess behind, which I felt bad about. When I went to check out, no one was at the front desk—just a sign. I rang the bell as another employee (with limited English) pointed at it. To his credit, language barriers happen, but good customer service can cut through that. When the concierge came, he asked how my day was. I told him it was fine (it wasn’t), and I’m pretty sure he knew that, but he still asked me to leave a review. So here it is. Oh, and when I got to the parking lot, I spotted a syringe on the ground. Took a photo. So… five stars! Except for all that.

Facilities Details

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Smoke-free property

24-Hour Front Desk

Laundry

English Spoken

Daily Housekeeping

Car park [free of charge]

Wi-Fi in public areas

Adults Only

1 Available Room Types

Double Room
Double Room
Double Room

Double Room

room-size-icon

50 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Salon

Salon

TV

TV

Air Conditioning

Air Conditioning

Heating

Heating

Linens

Linens

Tea/Coffee Maker

Tea/Coffee Maker

Dining Table

Dining Table

Microwave

Microwave

Desk

Desk

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Safe

Safe

Facilities Details

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Cleaning Services

Laundry

Daily Housekeeping

Languages Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Check-in [24-hour]

Pets allowed

Car park [free of charge]

Adults Only