Comfort Inn & Suites

This has to be the worse place I have ever stayed. The first room the blanket looked like someone had poured red juice on it and room had a stale odor when you walked in. The second room was ok. I’m glad I was only there for one night. I didn’t choose the hotel and would not have chosen the hotel. I will never stay at a Comfort Inn ever. Strike 2 for this brand.

Definitely not one of my more enjoyable stays. Let's be fair. The overall "stay" was OK. I needed a place to sleep for a night, and this hotel served that purpose. The hotel was picked by someone in our group. (She needs to find and use Tripadvisor!) And, it's not like I booked a room expecting a stay at a 5-star resort. But I did expect a little better. Check in went fine. That was actually the high point. The room... oh dear... well, it appeared mostly clean and it didn't smell bad. I can say that about it. And, the bed was comfortable enough. The HVAC had an "always on" setting, which is a huge thing for me. Kudos there. And it pretty much kept the room the temp I wanted. But from there? Here we go... The comforter on the bed had a stain on it. Did it mean it wasn't clean? Probably not. But still - replace the comforter, eh? The room was definitely not the quietest I've ever stayed in. Not the LEAST quiet, but not far from it, either. It was fairly easy to hear people walking around on the third floor. (I was on the second floor.) There are no USB ports, so BYOA. But - beware! The outlets on the lamps in my room were almost too loose to use. Adapters fell out if the wind blew on them the wrong way. The chair had a huge burn hole in it. Let's just keep it in service as opposed to re-upholstering it or even, maybe replacing it. The sink had a slow drain. Yuck. The shower - wow, the shower. I'm 5'10". The shower head was at my nose. And, it felt like it was on a flexible hose inside the wall, because honestly, it pretty much came out of the wall when I tried to adjust it. That was fun. Water temp was good, it stayed hot. But water pressure? Forget about it. I get more pressure out of the yard hydrant at my house than I did out of this shower. Highly disappointing. The toilet - if you need help getting up from a sitting position, you're screwed using this toilet. It's so low, you might feel like you're sitting on the floor. Fun fact: in this building, due to the construction, each elevator entrance is supposed to be protected by a fire door that swings shut when the alarm is activated. That's kind of an important thing for safety. (Former fire marshal here.) Another fun fact: that's evidently optional at this hotel, because the door on the second floor is completely gone. Don't need it, right? Safety... second! Or third! Speaking of safety, every safety related sign in the elevator is gone. The glue looks good where the signs used to be, though. The wallpaper in the lobby is peeling. Bad. Does it affect someone's stay? No. Does it leave a bad impression of how much you care about your property? Of course. I didn't try the breakfast, but others in my party tried to grab some coffee on the way out. They said the cups were small, flimsy, and wouldn't easily take the lids, so they gave up. Maybe that's part of the plan? I also did not try the indoor pool, but there is one there if you want to be brave. Judging from the rest of the hotel... swim at your own risk. I thought about doing 1 pip, but I did at least sleep OK. And there were a couple of redeeming qualities. But overall? I can guarantee that if I'm ever in the Lee's Summit area again, this is NOT going to be on my list of hotels to use. Ever. And you'd do yourself a favor avoiding it. It might be worth it to stay here for half the price I paid. Maybe.

Room was filthy. Luggage rack to take your things to your room was in bad shape. Bugs. Blood or some kind of stain on pillow case. Only highlight was friendliness of the staff that checked us into the hotel.