DOUBLETREE BY HILTON ST LOUIS

3.0 / 5

•

1973 CRAIGSHIRE ROAD, SAINT LOUIS, 63146

Reviews from Guests

3.0/5

1,390

Reviews

from real guests

Trip19926514149

Place is old dirty and smelly. I would never stay here again. Dump

carrienep

This hotel is sad… historically Hilton has carried a very good name, but this particular hotel is in very bad shape. This is more on the lines of a motel six in the red district area. The room was filthy. The carpet was either stained or Simply left filthy, the dust and dirt in the bathroom, especially on the moldings was horrible, and we didn’t feel comfortable taking our shoes off at all. We didn’t dare touch any of the furniture either. The chair looked like a dog gave birth in it, and it was never cleaned. Unfortunately, this room is right up against the freeway so getting a good nights sleep was impossible! I’m sure nothing could be said about the location, but maybe an ounce of Care could’ve been put into the soundproofing of this particular side of the building. The person at the front desk mumbled so badly we could not understand her, and we had to repeatedly ask her to repeat herself, which never really seem to help! If there was a star less than one, that’s the rating I would give this particular hotel and would never recommend this to anyone and certainly never stay here again! As a sidenote, it’s unfortunate that the bathroom doesn’t have a ventilation fan in there so that you can actually see past the condensation on the mirror after a shower, to get ready for the day. And lastly, the toilet fits perfectly for a two-year-old that’s potty trained but not for a full grown adult. You’re practically sitting on the floor. It is not a standard height toilet.!!!!!

jtp807

Both mornings housekeeping barged into our room in the morning even though we had the "Do not Disturb" on the door! BOTH mornings ! The first morning the housekeeper said "oh sorry" We let front desk know. Then the 2nd morning again! but by a group of them (one with a clipboard in her hand) BEFORE 10:00 AM! And we had the "Do not disturb" on the door! 2nd time I called down to front desk and let management know. RIDICULOUS!

Facilities Details

Pool

Free Parking

Airport Shuttle (free)

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Casino

Vending machine

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Proposal spot

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Desk/workspace

ATM on site

Concierge Service

Pool

Free Parking

Airport Shuttle (free)

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Casino

Vending machine

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Proposal spot

Baggage Storage

Convenience Store (on site)

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Desk/workspace

10 Available Room Types

Deluxe Room, 1 King Bed with Sofa bed

Telephone

Non-smoking

Heating

Sleep comfort items

Close-caption TV

Laptop workspace

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Clothes Rack

Fold-up bed

Room service [24-hour]

Deluxe Room, 2 Queen Beds

Telephone

Non-smoking

Heating

Sleep comfort items

Close-caption TV

Laptop workspace

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Clothes Rack

Room service [24-hour]

Room, Accessible, Non Smoking (2 Queen Beds)

Room, Accessible, Non Smoking (2 Queen Beds)

Telephone

Heating

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Blackout curtains

Desk

Extra Long Beds (> 6.5 ft)

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

Room service [24-hour]

Non-smoking

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

iPod dock

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Clothes Rack

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Telephone

Heating

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Blackout curtains

Desk

Extra Long Beds (> 6.5 ft)

Roll-in shower

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

Room service [24-hour]

Non-smoking

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

iPod dock

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Clothes Rack

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Telephone

Heating

Sleep comfort items

Close-caption TV

Daily newspaper

Air Conditioning

Blackout curtains

Desk

Extra Long Beds (> 6.5 ft)

Accessible toilet

Free Toiletries

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Braille and tactile signage

Entire unit wheelchair accessible

Room service [24-hour]

Non-smoking

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

iPod dock

Separate shower/bathtub

Private bathroom

Hair dryer

Iron

Clothes Rack

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Free Parking

Food & Drink

Vending machine

Front Desk Services

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Casino

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Convenience Store (on site)

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Coffee/tea maker

Elevator

Accessible route to the registration desk

Pool

Accessible public restrooms

Proposal spot

Desk/workspace