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Reviews from Guests

4.0/5

tripadvisor

521

Reviews

from real guests

Sherpa200278

2

/

5

Staff for check in/ out were absolutely amazing. Breakfast was so-so - juice machine didn’t work properly after refilling the containers. Room was good & bed comfortable but the bathroom wall was nasty. Seems someone threw Coke or coffee on it or it was throw up or diarrhea. The worst part was when a custodian started arguing in a condescending manner with my husband when he chose the wrong luggage cart to transport our luggage to the car

T3769HKjackiew

1

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5

VERY DISAPPOINTED! When we checked in the lady had us on the 2nd floor and then stayed the elevator is out. She then moved us to a room on 1st floor. The room is dirty, WE FINALLY GOT 1 channel on TV to work, tried hooking up to internet, no go! I called front desk and was told she was busy and put me on hold. I finally walk down there and once I got to lobby the internet worked. Back in room it was on and off. The beds fell like they are 20 years old. II AM a best western rewards member and have enjoyed them for years. I have stayed at this one before, but tonight is totally disgusting. If we weren’t so tired we would definitely try to find other accommodations!

indianaNurse10

5

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5

Clean, friendly, quiet, and great breakfast.