HOLIDAY INN

2.0 / 5

•

5500 MIDLAND ROAD BILLINGS, MONTANA 59101

Reviews from Guests

2.0/5

777

Reviews

from real guests

palenakamikale

CLOSED The sudden apparent closure comes as both the hotel's owner, Inner Circle Investments of Florida, and the Red Lion corporate brand are undergoing financial struggles. This summer, Florida-based Inner Circle filed for chapter 11 bankruptcy in Florida under the name 5500 Midland Land, which operates the hotel. The company listed between $50 million and $100 million in liabilities, with only $10 million to $50 million in assets, according to bankruptcy court documents. Then, on Friday, the CEO of Red Lion Hotels Corp., suddenly resigned after the company announced a $3.5 million loss for the third quarter. Efforts to reach Inner Circle and Red Lion were unsuccessful Monday. The seven-story Red Lion has more than 300 rooms on 14 acres at 5500 Midland Road just south of the King Avenue West exit off Interstate 90. Included on the property is the Montana Convention Center, which was once the state's largest indoor convention space but has become obsolete and unused over the past few years.

FrequentFlying101

Aside from being a complete dump (the other reviews ARE TRUE), the staff is also very unfriendly and uninformed. They made a terrible stay even worse with their reluctancy to address problems with our accommodations and offered no refund or recourse for truly providing some of the worst service in the industry. Do yourself a favor and FIND ANOTHER PLACE TO STAY. If you like being treated like $#!+, bugs, trash and wasting money - THIS IS YOUR PLACE! If not, RUN, don't walk. PS - The hotel shuttle is a disaster if you get in after hours and any chance of reaching someone in a timely manner to sort it out is dismal. Rating: F- Overall Experience: DISGUSTING

Trraavveeller

I don't like writing bad reviews but have to here. First they show nice photos of the atrium lobby online but when we checked in we were put in the back in a 2 story motel type building next to where they had their trashed furniture piled outside. The desk chair in our room should have been there (see photo). Room smelled, hair left in bathroom, a toilet seat that was so loose we almost fell off when sitting on it and a tv with reception so bad you couldn't watch any show! I could say more but that's enough for now. Only stayed one night and will not be back and will probably avoid Red Lions in the future.

Facilities Details

Free Parking

Free Wifi

Spa

Fitness Center

Designated Smoking Area

Casino

RV, bus, truck parking

Vending machine

Microwave

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Elevator

Visual alarms in all public hallways

Business Center

24-Hour Front Desk

Daily Housekeeping

Free Parking

Free Wifi

Spa

Fitness Center

Designated Smoking Area

Casino

RV, bus, truck parking

Vending machine

Microwave

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Elevator

Visual alarms in all public hallways

Business Center

24-Hour Front Desk

Daily Housekeeping

7 Available Room Types

Family Suite

Non-smoking

Heating

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Towels

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Bar

Toiletries

Separate shower/bathtub

Private bathroom

High floor

Iron

Daily housekeeping

Roll-in shower

Sitting Area

Microwave

Standard Single Room

Non-smoking

Heating

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Pets allowed in room

Microwave

Air Conditioning

Blackout curtains

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Towels

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Daily housekeeping

Roll-in shower

Standard Single Room, 1 King Bed with Sofa bed, Accessible

Standard Single Room, 1 King Bed with Sofa bed, Accessible

Non-smoking

Heating

Carpeted

Adjustable height hand-held shower wand

Sleep comfort items

Satellite Channels

Soundproof

Pets allowed in room

Microwave

Shower chair

Air Conditioning

Bar

Blackout curtains

Free Wifi

Telephone

Desk

iPod dock

Towels

Roll-in shower

Hair dryer

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Iron

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Deluxe Suite, 1 King Bed with Sofa bed

Non-smoking

Heating

Carpeted

Sleep comfort items

Satellite Channels

Soundproof

Pets allowed in room

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Towels

Hair dryer

Free Toiletries

Toilet

Kids shampoo

Bar

Toiletries

Separate shower/bathtub

Private bathroom

High floor

Iron

Daily housekeeping

Roll-in shower

Sitting Area

Microwave

Standard Double Room, 2 Queen Beds

Non-smoking

Heating

Carpeted

Adjustable height hand-held shower wand

Sleep comfort items

Satellite Channels

Soundproof

Microwave

Shower chair

Air Conditioning

Blackout curtains

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Towels

Hair dryer

Free Toiletries

Toilet

Visual alarm

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Iron

Daily housekeeping

Roll-in shower

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

Free Parking

RV, bus, truck parking

Food & Drink

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Casino

Business Facilities

Business Center

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Microwave

Accessible route to the registration desk

Accessible public restrooms

Designated Smoking Area

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Elevator

Visual alarms in all public hallways