Deluxe Inn Nebraska City

Great location, easy and polite check in. The room furniture was worn and the carpet dirty. The door was difficult to open and close. The bath towels need to be replaced. The bed was comfortable. The AC was off on our arrival so the room was quite warm, it did cool after several minutes of running the AC. No batteries in the alarm clock and no way to plug it in. Breakfast was subpar: limited offerings, stale muffins, and the waffles had an odd taste. The coffee was fine. The pool was closed. I would not stay here again or recommend it to friends/family.

The room was clean but the pool and hot tub were so questionable we didn't use them. Breakfast was iffy also. Carpets were dirty especially in the hallways. Need to take a little more pride in overall experience. I look for amenities when I book and have stayed here before so was looking forward to our stay. Needless to stay we will probably look into other lodging during our next visit.

Despite the fact that I had a do not disturb sign on my door while I was in the lobby for half an hour housekeeping helped themselves to everything in my room. I returned to my room an hour before checkout time when I noticed my belongings gone despite the fact that no house cleaning was done in my room just my belongings gone. While walking to the front desk I noticed on two different housekeeping carts my belongings were split up. I gathered up my property and went to the front desk and voiced my complaint. I did not even get a I'm sorry. Michealh the manager tried to smile and told me they had gone into the wrong room despite the fact there was a do not disturb sign on the door and it was an hour before checkout. I Find it a little disturbing that apparently this practice of keeping items "found" and split up between the employees is standard operating procedure as she showed no concern for reimbursement of my missing property. It is my belief the employees watched me leave my room and decided to go in there and take what they want. Again, no housekeeping was done just my items came up missing. The managers pathetic attempt to give me Best Western points for my missing items is far less of a reaction I was expecting from a person who was supervising their employees. Bottom line, worst hotel experience ever and I am Diamond Elite at several of the major brands. You can be sure I will be sharing this experience with all my colleagues who travel as much as I do. My advice to them will be avoid Best Western and seek alternative options.