Country Inn & Suites By Carlson Omaha West

During my recent stay at the Holiday Inn Express, I was delighted by the exceptional cleanliness throughout the hotel. From the spotless lobby to the immaculate room, their commitment to hygiene was...

SERVICE DOGS NOT WELCOME!!!!! We have a service dog and they did not want to allow him. Challenged us since he was a bigger dog. I had all our paperwork but it did not matter. Told them fine...

Contacted IHG about needing to change hotel locations due to rapidly declining health of a family member. Advised by IHG Reservations that because room was booked with rewards points that points...