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Reviews from Guests

4.0/5

tripadvisor

276

Reviews

from real guests

samueljV5489ZV

1

/

5

This hotel has changed hands and is currently undergoing renovations upon our stay. None of this was conveyed to us as customers. I am here to caution others who have stayed in the Sunset Hill House or plan to stay in the immediate future to look elsewhere. Currently the restaurant is closed, the pool is filled in with dirt, and the entire downstairs is full of boxes and clutter. One room is still available with a water purifier, a keurig, and a couch. The back parch facing the mountains had trash throughout, jumbled chairs, and a coat of pollen as it had not been cleaned in some time. I told myself this was fine--we would just explore the community and go elsewhere--but our room was just as bad. The list is long: cheap curtains that didn't cover the windows, paint stains in the sink, holes in the wall, an incorrectly sized shower curtain with a leaky shower fixture that sprayed water into the bathroom, a single end table with no seating to relax inside the room, a roku tv that had not been set up, a loud/old window AC unit that would be blocked if you wanted the curtains covering the window. This all seems thrown together quickly and haphazardly to try to accommodate the bookings they have during their renovation when they really should have notified us. I would likely have come back after the renovation if they gave me this notice. Now, I will not be returning to this hotel again. Fortunately, we love NH and will return but I feel for those seeking their first get away to the white mountain region and end up at this hotel in its current state. Bottom line: Steer clear.

T6809UYkevinc

1

/

5

Currently sleeping on the floor because the bed sucked so bad. Hotel is run down and in need of repair. All the carpets are tattered and the shower is like a campground size small fiberglass square. No elevator. Plan on hauling your luggage up a couple flights of stairs and parking across the street.

debbF9206CZ

1

/

5

Overpriced and the website misrepresents the rooms and the common areas. The outside vestibule carpet was in tatters. We were woken up at 5:00 by a piercing sound that turned out to be a fire alarm and a handful of people stood outside in the dark in their pajamas. Why would so little people be staying here in September?? Because it sucked. There was no breakfast served and no apologies or suggestions for other places offered. There was no blankets besides a cheap fleece throw on the bed. Carpet was threadbare, the room looked like a cell and was not much bigger than a cell. The windows overlooked a lower roof.

Facilities Details

Free Parking

Free Wifi

Proposal spot

Baggage Storage

Horseback Riding

Pool Table

Skiing

Smoke-free property

Garden

Desk/workspace

Terrace

Golf course [on-site]

6 Available Room Types

Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)
Superior Suite, Ensuite (Master Suite)

Superior Suite, Ensuite (Master Suite)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Sitting Area

Sitting Area

Bathtub

Bathtub

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room, Ensuite (Premium Sunrise)
Classic Room, Ensuite (Premium Sunrise)
Classic Room, Ensuite (Premium Sunrise)
Classic Room, Ensuite (Premium Sunrise)
Classic Room, Ensuite (Premium Sunrise)
Classic Room, Ensuite (Premium Sunrise)

Classic Room, Ensuite (Premium Sunrise)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bathtub

Bathtub

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room, Ensuite (Premium Sunset)
Classic Room, Ensuite (Premium Sunset)
Classic Room, Ensuite (Premium Sunset)
Classic Room, Ensuite (Premium Sunset)
Classic Room, Ensuite (Premium Sunset)

Classic Room, Ensuite (Premium Sunset)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bathtub

Bathtub

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room (Standard Sunrise)
Classic Room (Standard Sunrise)
Classic Room (Standard Sunrise)
Classic Room (Standard Sunrise)
Classic Room (Standard Sunrise)

Classic Room (Standard Sunrise)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room (Standard Sunset)
Classic Room (Standard Sunset)
Classic Room (Standard Sunset)
Classic Room (Standard Sunset)
Classic Room (Standard Sunset)

Classic Room (Standard Sunset)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Heating

Heating

Free Toiletries

Free Toiletries

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Facilities Details

Parking and Transportation

Free Parking

Front Desk Services

Baggage Storage

Activities

Horseback Riding

Pool Table

Skiing

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Garden

Desk/workspace

Golf course [on-site]