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Reviews from Guests

4.0/5

tripadvisor

3,349

Reviews

from real guests

gili1974

5

/

5

a great hotel at a perfect location. the staff is freindly and I always go back to it. highly recommend.

t13kng

3

/

5

Let me start by saying the staff were super friendly and helpful and some of the staff were Irish which gave an authentic experience. We paid quite a bit for 3 nights in a basic room. We have stayed previously in much nicer hotels in New York. Rooms are on the larger side for New York however extremely dated. The Fitzpatrick hotel group took over the building in the late 90’s and I don’t think rooms or internal areas have been updated since. Our door didn’t feel very secure and didn’t appear to fit well. We had someone try to enter our room in the middle of the night but we had the chain across. Our friend next door reported the same thing happened to her door the same night. The air con was very old and noisy but effective. The bed and mattress are old and not comfortable for 2 sharing. Room includes coffee and creamer and a safe. The window overlooked the front of the hotel. Window was dirty and curtains very dated. Expect to hear cars beeping, truck deliveries etc. windows are not double or triple glazed and you will hear noise. We were originally going to have rooms on the second floor but preferred to wait an hour for rooms higher up,in the hope of reducing traffic noise. Bathrooms have been updated. The shower is over the bath, hairdryer is provided, with shampoo, conditioner and body wash but no body cream or hand cream. The hotel is in a noisy busy area and while close to Grand Central station is quite a trek away from Times Square. There are cafes and shops close by. In my opinion there are nicer hotels in a better location and we would not return to the Fitzpatrick Grand Central.

H4489VTstephenp

5

/

5

Had an amazing stay at this hotel. The food and drinks are outstanding and the staff amongst the most friendly and efficient you will meet. A huge thank you to Garfield who is simply the best-of-the-best. I look forward to my return next year 😔

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi