CLARION HOTEL ALBUQUERQUE

When I checked in, the front desk clerk was behind what I think was a bullet proof window. I didn't feel safe seeing that. They had signs up all over that said they would NOT be serving breakfast; yet originally, the motel advertised breakfast. Thy have since changed that. I had to walk down 3 hallways to get to my room. On the way, I ran into a leaky roof. Down the next hallway there was a rippled carpet. Ice bucket was filthy. Curtain was soiled. Carpet wasn't vacuumed very well. No pen or paper to write down what I found. No bible. And the real deal breaker, there was a bump on one of the couch cushions. When I looked to see what it was, it was a syringe. I could have sat on it. It was the ABQ Hot Air Balloon Fiesta weekend and I could not find another affordable room anywhere. There were so many deficiencies I could go on and on but I won't. I had a choice. Sleep in my car in the motel parking lot or stay in the room I had to pay for. At least the bedding was clean.

I have attempted to stay at this hotel 3 times. You would think, “if it’s so bad why keep going back?” The price is right, the lobby is super nice, and I am all about trying to give places a couple tries in case it was just a bad trip. Yes the lobby is nice, when walking to find the room, when you start down the halls or go outside in the courtyard to get to another area, the paint is peeling, cracks in the ceilings, water damage everywhere, and the key I was provided to get into a hall in a different building for my room didn’t work 2 times after having it rekeyed. 2 of the 3 separate stays I had there were cockroaches in the rooms. One stay, when eating their breakfast, I took a bite of the eggs and it wasn’t completely mixed or cooked fully because there was some powder inside (yes powdered eggs). I decided to try one last time, months and months later (at least half a year), went to check in and the front desk told me that the entire hotel had no air conditioning. That includes the rooms. She also told me I could cancel if I wanted because that is what most guests were doing. While talking to her, there were 2 very large roof leaks that were going into buckets there in the lobby. I cancelled through hotels.com immediately and I will absolutely not go back to this hotel. You get what you pay for.

Booked this hotel for two nights, 5/10 & 11/2109. Hotel lobby had buckets collecting water from leeky roof. Hall had rippled carpets. Stairway had not been cleaned in weeks. Wall paper was peeling everywhere. Return air duct cover had come out of wall. The room smelled musty. And to top it off there was popcorn under the sheets. This place is converting to a Quality Inn but should not even be open until its updated. Cancelled for the 2nd night.