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Reviews from Guests

4.0/5

tripadvisor

165

Reviews

from real guests

ACETravelers

3

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5

This was a cheap night at a just ok hotel. Overall, the bathroom was clean, there were clean towels and check in was easy. Breakfast was typical hotel food. The negatives- the closet housing the iron/hanging clothes area was covered in mold and smelled awful. We didn't open the door until I went to find an iron the next morning and the mold smell was overpowering. The walls are pretty thin. There were some rowdy teens in rooms around us that we could hear very clearly. And the room temperature did not stay consistent with the old units. If you want a cheap place, it'll do.

bizzytravelerBln

3

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5

The place is suitable for a stopover on the route New York <> Niagara. Unfortunately the hotel has become spoiled. Many visible traces of wear. As a "welcome" the blocked toilet had to be repaired. The small buffet for breakfast was simply not refilled some time before the official end. At least the beds were tidy. Unfortunately, there is not enough grade here, that would fit better.

joanneh411

3

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5

We had planned to stay in Owego, NY but our usual hotels were double their typical rates (probably college move-in traffic combined with a HS reunion), and this place was quite inexpensive. My title refers to the fact that we had a place to sleep and towels, we felt safe and were offered food - full stop. This could be a much better place if an effort were made to maintain and spiff it up. For example, in our clean bathroom, there was no towel rack, only a double robe hook on the door. It was been bashed in and is subsequently unusable on one side because it had been smashed into the wall many times, as evidenced by the obvious wall patching where it hits. The faucet was placed so far from the sink that when you wash your hands the water went all over the counter. (My husband noticed the same thing in a common area restroom.) The vanity lights were two different colors, warm on one side and cool on the other. The hallway carpets could use a good cleaning - I couldn't figure out why a room had "concrete" in the area leading into it. It wasn't stained concrete, it was stained gray carpet. Breakfast was the usual hotel setup, cereal, bread, etc. The three tray hot food area had 1) Sausage patties 2) More sausage patties 3) Hard boiled eggs floating in hot water. (Admittedly they could have been soft boiled to start, but I doubt it, and they would be hard boiled by the time people ate them.) We went elsewhere to eat. The outdoor lounge area had patio furniture that looked like it had been heavily vandalized. I don't know why it had not been removed. To the hotel's credit, the staff was pleasant and hard working. I noticed that guests had to wait at the front desk because the clerk was in another room folding towels. The management should consider raising the rates a little and hiring more people, and pay a little more attention to details and maintenance.