- Home
- Hotels
- United States
- New York
- Bath
- Old National Hotel
Old National Hotel
2.0 / 5
13 East Steuben Street, 14810






Reviews from Guests
View all
2.0/5
29
Reviews
from real guests
robertswi
1
/
5
I made a reservation well in advance, spoke to Mrs Gravel voice on the phone. Upon arrival was told she "whoever that was" gave my room away. The only available room was $30 more! In the morning owner offered me a cup of coffee, then charged me for it. Room was ok I guess but place is run like one big "House Of Scam"!
You have been warned!
csbk22
1
/
5
Every aspect of this lodging place was terrible. I decided on this "hotel" since I thought it would be nice to not stay at a chain brand hotel....boy, was I wrong! When I walked in, I wasn't greeted, this old, frail woman was mopping the floors and asked me what I wanted. I said I was checking in and she was extremely rude and yelled at me when I told her I had paid for my stay online through booking.com and she made me pay again. I showed her my receipt from booking.com and even my credit card bill. Not only that, they have no computer or system to check reservations made.
To add onto the terrible hospitality, we asked where we should park the car (online it says free parking) and she told us to park in the spot labeled "bank employees only". This was extremely worrisome as we had a rental car and it seemed wrong to do that and could end up having our car towed...all night I worried about our car being removed since there was no designated parking spot for the "hotel".
We were also the only guests of the hotel and it was super creepy. It felt like we walked into a horror movie taking place in the 1970s. To add onto that, the sheets and blankets in the room had stains and the wifi didn't reach our room AND there was a weird damp smell! It felt really unsafe, we even put a chair against the door while we slept. In the morning, we talked to the new person at the "front desk" (it was the bar of their restaurant) and showed her how I had paid twice and asked if she can give me a refund and she also said no, that I shouldn't have paid online. After talking to booking.com, they refunded my online payment, but the "hotel" was super sketchy, don't book it! Seriously, beware!
drakeule
5
/
5
This is a clean, no frills hotel with firm mattresses,which we found perfect for a good night's sleep.
You go into the bar, get the key from the man behind it. Give him your credit card. Take the stairs. Even better, take the elevator which dings pleasantly as you arrive at your floor. Very clean,great small town charm throughout. Room service lady waves goodbye to us from rear balcony as we depart. What could be better, I ask ya' ?
Now,if you are the type of patron who needs a "total experience", i.e., aroma therapy, hot rock massage, farm to table cuisine, and totally aseptic, new, surroundings, this place is definitely not for you.
However, I do feel that there one make-or-break litmus test for a hotel, and this is: how did you sleep? Score 100.
1 Available Room Types


Double Room
Free Wifi
Towels
Non-smoking
Heating
Free Toiletries
Toilet
Kids shampoo
Air Conditioning
Private bathroom
Bathtub or Shower
Daily housekeeping
Desk