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Reviews from Guests

3.0/5

tripadvisor

441

Reviews

from real guests

Q5559XImc

2

/

5

I was disappointed with my stay at a Redroof hotel in Bighampton New York. There were not enough chairs in the room for the number of guests it was booked for.  I requested additional seating, but no extra chairs were ever brought in, even after the request was acknowledged. This made the stay uncomfortable since not everyonve had a place to sit. There were also no plastic bags provided for dirty clothes, and there wasn't a proper drawer to store them, which was inconvenient. On top of that, the staff was not very friendly or welcoming, which made the experience even worse. Customer service plays a big role in a hotel stay, and unfortunately, it did not meet expectaions. Overall, I expected better attention to guest needs and a more accommodating attitude.  M.Caba

729lyndat

4

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5

The room was very clean. Right off the highway 81 north but very quiet. They include an okay breakfast . The problem is there is only a Subway and a McDonald’s to eat at. They also will charge for a second dog, unfortunately. Not like it use to be when both dogs were free.

disgustorama

2

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5

Certainly a budget friendly hotel ( it was the lowest rate on a busy weekend), but there were a few issues: the hallways smelled bad, there were absolutely no towel holders in the bathroom ( never seen that before) and there was noise all night. The breakfast was limited to carbs choices, which is not very healthy. Since I have been staying at other budget friendly hotels in the area and they had everything we needed ( including eggs for breakfast), I will say the rate doesn’t justify what’s lacking here. And not being able to sleep was the worst part.