Fairfield Inn & Suites New York Brooklyn

4.0 / 5

•

181 3rd Avenue, Brooklyn, New York, United States 11217

Reviews from Guests

4.0/5

876

Reviews

from real guests

F631UHmayaa

We traveled 6+ hours by car and train and 8 blocks with heavy bags. When we walked in, no one said hello or asked how we are doing. Right before we walked in we checked the reservation on the phone and everything was there. The lady told us that they canceled our stay because it was a "no show" even though we got there the day we said we would, then continues to blame it on us. They had no idea what they were doing and seemed like they had no clue about what they were doing. Finally after 10 minutes of waiting and trying to figure out what happened they fixed their system and gave us room keys. No explanation on what happened and not even an apology. Would've gave only 1 star but the bed was comfortable.

EllenS396

My husband and I stayed at the Immaculate FF Inn the 5 days of the NBA and FIFA games. Ever guest and staff was in a good mood. Diego at the front desk was especially kind and helpful. Shower water was hot and shower was roomy. This is a functional hotel, modern and practical. Breakfast had several acceptable choices, both hot and cold and staff kept it clean and filled. They worked to honor people’s requests. Bed was comfortable and linens were nice. There is a rooftop outdoor deck with a nice view. After we came home, I thought I had left something in our upper floor room. Jessica at the front desk when I called to check was terrific! She checked Both the room and the Lost & Found in the most kind way and I am grateful to her. Ellen S.

O3586LUmattw

We stayed here for 7 nights in April/May 2026. Firstly I would like to say how good all the staff were, everyone we met there was friendly and professional. However our stay was ruined by a problem with our bill. When I booked our stay we received an email saying how much our stay would be and that we should pay when we arrived the hotel. It stated that our stay would cost $786 for 7 nights. When we arrived they asked us to pay the bill and they took $1150 from our card. I questioned this immediately and they said it was just the "incidentals" (which we had never heard of) but they couldn't say how much the incidentals were. They said if we didn't spend anything in the hotel the incidentals would drop off the bill. I asked for a print out of our bill and they said they were unable to do this. I continued to query the bill everyday while we were there and no one could explain how our bill was being worked out. When we checked out we again asked for a print out of the bill and although they did email me a bill it had zero information on exactly how much we needed to pay or any type of breakdown of our bill. During our stay the hotel had a change of computer system but this had nothing to do with our issues (even though that's what they're trying to say now). Once home I tried to look everywhere to raise this and had terrible trouble finding where to do this on Marriott's website. Once I had managed to raise it they said they would look into and eventually said yes, they agree we were overcharged by $106. Although this was positive we still think that isn't enough. I calculated it as $140. It's such a shame as this has spoiled what was otherwise a positive experience. The room was decent, the breakfast was really good, the staff really nice, the price (the one we were quoted at booking) was good but just something simple like "the bill" can ruin it all. Only other issue was the aircon unit in the rooms is really noisy and you can't seem to turn it off.

Facilities Details

Breakfast service

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Dutch Spoken

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Special Diet Meals (upon request)

Car park [on-site]

Air conditioning in public area

Shared Lounge/TV Area

Security [24-hour]

Staff trained in safety protocol

Hair/Beauty Salon

Latvian Spoken

24-Hour Front Desk

English Spoken

On-site accessible self parking

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Cash withdrawal

Hungarian Spoken

Khmer Spoken

Rooms sanitized between stays

Allergy-free rooms

Icelandic Spoken

First aid kit

Dry Cleaning

Game Room

Guest rooms seal after sanitization

Safe dining setup

Nightclub/DJ

Indonesian Spoken

Wi-Fi in public areas

Korean Spoken

Smoke-free property

Shared stationery removed

Sanitized kitchen and tableware items

Portuguese Spoken

Snack Bar

Terrace

Library

Car park [nearby]

Daily disinfection in common areas

Anti-viral cleaning products

Elevator

Invoice provided

Facilities for Disabled Guests

Norwegian Spoken

Protective screens in common areas

Adults Only

Breakfast service

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Dutch Spoken

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Special Diet Meals (upon request)

Car park [on-site]

Air conditioning in public area

Shared Lounge/TV Area

Security [24-hour]

Staff trained in safety protocol

Hair/Beauty Salon

Latvian Spoken

24-Hour Front Desk

English Spoken

On-site accessible self parking

5 Available Room Types

Double Guest Room, Guest room, 2 Double

27 Square Meter

Accessible vanities

Roll-in shower

Electric Kettle

Accessible toilet

Adapted bath

Hair dryer

Private bathroom

Shower chair

Free Toiletries

Towels

Walk-in shower

Free Wifi

Radio

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safe

Safety/security feature

Smoke detector

King Guest Room, Guest room, 1 King

27 Square Meter

Close-caption TV

Entire unit wheelchair accessible

Electric Kettle

Accessible toilet

Adapted bath

Hair dryer

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

Radio

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safe

Safety/security feature

Smoke detector

2 Room King Suite Skyline, 1 Bedroom 2 Room Suite, 1 King, Skyline View

2 Room King Suite Skyline, 1 Bedroom 2 Room Suite, 1 King, Skyline View

28 Square Meter

Electric Kettle

Additional toilet

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Complimentary tea

Carpeted

Desk

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safety/security feature

Smoke detector

King Suite, Suite, 1 King

28 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Complimentary tea

Carpeted

Desk

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safety/security feature

Smoke detector

Balcony King, Guest room, 1 King, Balcony

Balcony King, Guest room, 1 King, Balcony

27 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Streaming service like Netflix

Telephone

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Complimentary tea

Carpeted

Desk

Sitting Area

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Accessible by elevator

Safety/security feature

Smoke detector

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Special Diet Meals (upon request)

Snack Bar

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Cash withdrawal

Kids club

Nightclub/DJ

Smoke-free property

Invoice provided

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Terrace

Library

Cleaning Services

Hand sanitizer

Daily Housekeeping

Room sanitization opt-out available

Staff trained in safety protocol

Physical distancing of at least 1 meter

Cashless payment service

Hot water linen and laundry washing

Rooms sanitized between stays

First aid kit

Dry Cleaning

Guest rooms seal after sanitization

Safe dining setup

Shared stationery removed

Sanitized kitchen and tableware items

Daily disinfection in common areas

Anti-viral cleaning products

Protective screens in common areas

Languages Spoken

Dutch Spoken

Latvian Spoken

English Spoken

Hungarian Spoken

Khmer Spoken

Icelandic Spoken

Indonesian Spoken

Korean Spoken

Portuguese Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Security [24-hour]

On-site accessible self parking

Allergy-free rooms

Pets allowed

Designated Smoking Area

Family Rooms

All Spaces Non-Smoking (public and private)

Car park [nearby]

Elevator

Facilities for Disabled Guests

Adults Only