Marriott New York LaGuardia Airport

WORST STAFF EVER. My wife Meredith who is a loyal Marriott member recently had her wedding ring stolen by a housekeeper. Mind you this housekeeper left the band to stage it as though she’s the hero. Don’t trust the staff. We should not have had to replace her ring I picked out for her due to a thief. And Marriott doesn’t seem to care so beware before booking so you don’t go through the same thing as we are.

Our family throughly enjoyed our stay at Marriott LGA. The staff was impeccable. Special thanks to Nancy C at the front desk and Jafrin in the M Club. They both were a pleasure to meet and made our visit special.

Never EVER stay here! I am a flight crew and rushed into an uber the other day, 5 min into my ride I realized I left my wedding rings and another ring on the bathroom sink. I called the hotel as I turned around (should have never done that) to trust housekeeping would bring them down. I get back to the front and the cleaner PHYSICALLY removed my engagement ring from my wedding band and staged it as though she “found” it under the bathroom sink. I asked to go up to the room and it was already spotless, mind you I checked out less than 10 min ago by now. Along with that, my other one just completely disappeared into thin air. The cops came and did a report but the manager has yet to even follow up, not one person from their staff cares or is making any steps to in the least try and make it right. It’s beyond disheartening there are people out there that would do this. But I warn you do not stay or trust this staff. Learn from my mistake. The pilots I fly with who also have been staying at Marriotts for years and years have reached out to multiple people and they got no response as well.