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Reviews from Guests

4.0/5

tripadvisor

934

Reviews

from real guests

OnAir53691539426

1

/

5

Yikes. Avoid if you have a low toleration for loud children in the lobby at night. You will love it if you have loud children they need playmates. this is not the front desks issue/ this is just the client base.

Hogandoc1

2

/

5

Stayed on the Sunday night of Memorial Day weekend. Expected the hotel to have the Pool/Spa, Fire pit, restaurant available. Front desk at check in was ambivalent about Gold status. Said the Spa at the pool is closed for renovations, the restaurant is closed for renovations, and the fire pit is not safety ready for the season yet. The spa had plywood covering it. The restaurant was closed for dinner and breakfast, they put out coffee and muffins in the morning. The bar was closed. No signs of kitchen renovations. The bed was very comfortable. The TV remote could be complicated for some. On a Sunday night, your dinner options are limited. The nearby diner was busy. We found a place called Handshakes nearby, open Sundays to 10 PM, near Hopewell Junction. A letter to Hilton resulted in some extra points to us, but no suggestion that the management issues were ever resolved. PLEASE call ahead if you expect to pay full price and anticipate amenities.

Quazar2020

3

/

5

My wife and I stayed here twice on our round trip to Florida with our little Pembroke Corgi. Long days on the road and we decided to stay at nicer hotels this time around. THE GOOD: This is a nice hotel, the staff welcomed us and even got us in our room early. The room was beautiful and perfectly situated per my request for easy access to an exit to take the dog out. I’ve got nothing bad to say about the staff or the room. THE BAD: We stayed in numerous Hampton Inns (Hilton Owned) on our trip, all very nice, but no consistency in dog fees, one’s $25, one’s $75? This is ridiculous. It’s a profit maker, there are very few times a dog requires a $75 “clean after”. And no breakfast except a $17 buffet? At this price point? Are you kidding me? THE UGLY: On both our visits we ate at the restaurant in the hotel. Both times we were there right at opening, nobody else there, hungry after a long day on the road. Both times we waited a long time to be seated and then we finally were seated we weren’t even spoken to again for more than 5 minutes (no water, no beverage order) We left. Fine hotel with a very badly staffed restaurant. One is attached to the other I believe when it comes to a review. Hotel: 9 Restaurant:0

Facilities Details

Breakfast service

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family Rooms

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Daily disinfection in all rooms

Sterilizing equipment

English Spoken

A la carte breakfast

Breakfast in the Room

Swimming pool

Wired Internet

Hungarian Spoken

Free face masks

Safe dining setup

Nightclub/DJ

Wi-Fi in public areas

Projector/LED display

Souvenir/Gift Shop

Shared stationery removed

Invoice provided

Restaurant

Rooms sanitized between stays

Car park [on-site]

Daily Housekeeping

Croatian Spoken

Shared Lounge/TV Area

Staff trained in safety protocol

Spanish Spoken

Hair/Beauty Salon

24-Hour Front Desk

Professional-grade sanitizing services

Physical distancing of at least 1 meter

Temperature check for guests and staff

Service animals are welcome

Doctor/nurse on call

First aid kit

Game Room

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Facilities for Disabled Guests

Fax/Photocopying

Hand sanitizer

Heating in public area

Room sanitization opt-out available

Special Diet Meals (upon request)

Air conditioning in public area

Casino

Ironing Service

Car park [free of charge]

Dry Cleaning

Guest rooms seal after sanitization

Indonesian Spoken

Sanitized kitchen and tableware items

Contactless check-in/out

Elevator

Protective screens in common areas

Latvian Spoken

Cashless payment service

Hot water linen and laundry washing

Cash withdrawal

Icelandic Spoken

Allergy-free rooms

Korean Spoken

Smoke-free property

Portuguese Spoken

Lao Spoken

Chapel/Shrine

10 Available Room Types

2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB
2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB

2 DOUBLE MOBILITY ACCESSIBLE W/ BATHTUB

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Microwave

Microwave

Separate shower/bathtub

Separate shower/bathtub

Shower

Shower

TV

TV

2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING
2 QUEEN BEDS NON-SMOKING

2 QUEEN BEDS NON-SMOKING

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Microwave

Microwave

Separate shower/bathtub

Separate shower/bathtub

TV

TV

1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB
1 KING DELUXE MOBILITY ACCESS W/TUB

1 KING DELUXE MOBILITY ACCESS W/TUB

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Microwave

Microwave

Separate shower/bathtub

Separate shower/bathtub

TV

TV

1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING
1 KING BED NON-SMOKING

1 KING BED NON-SMOKING

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Ironing Facilities

Ironing Facilities

Microwave

Microwave

Separate shower/bathtub

Separate shower/bathtub

TV

TV

Room, Accessible
Room, Accessible
Room, Accessible
Room, Accessible
Room, Accessible
Room, Accessible
Room, Accessible
Room, Accessible

Room, Accessible

Telephone

Telephone

Non-smoking

Non-smoking

TV

TV

Close-caption TV

Close-caption TV

Laptop workspace

Laptop workspace

Daily newspaper

Daily newspaper

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Toiletries

Toiletries

Internet [LAN]

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Visual alarm

Visual alarm

Lever handle on door

Lever handle on door

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Microwave

Microwave

Facilities Details

Pool and Spa

Fitness Center

Spa

Hot Tub

Food & Drink

A la carte breakfast

Breakfast in the Room

Breakfast service

Restaurant

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Nightclub/DJ

Projector/LED display

Invoice provided

Heating in public area

Air conditioning in public area

Casino

Contactless check-in/out

Cash withdrawal

Kids club

Smoke-free property

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Chapel/Shrine

Cleaning Services

Daily disinfection in all rooms

Sterilizing equipment

Free face masks

Safe dining setup

Shared stationery removed

Rooms sanitized between stays

Daily Housekeeping

Staff trained in safety protocol

Professional-grade sanitizing services

Physical distancing of at least 1 meter

Temperature check for guests and staff

Doctor/nurse on call

First aid kit

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Hand sanitizer

Room sanitization opt-out available

Ironing Service

Dry Cleaning

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Protective screens in common areas

Cashless payment service

Hot water linen and laundry washing

Languages Spoken

English Spoken

Hungarian Spoken

Croatian Spoken

Spanish Spoken

Indonesian Spoken

Latvian Spoken

Icelandic Spoken

Korean Spoken

Portuguese Spoken

Lao Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Security [24-hour]

Swimming pool

Designated Smoking Area

All Spaces Non-Smoking (public and private)

Car park [on-site]

Service animals are welcome

Pets allowed

Facilities for Disabled Guests

Check-in [24-hour]

Car park [free of charge]

Elevator

Family Rooms

Allergy-free rooms