review-bg-image

Reviews from Guests

4.0/5

tripadvisor

1,475

Reviews

from real guests

Britinmexico

3

/

5

The Hotel is in a great location, the rooms are excellent ,clean and quiet,we paid extra for a view of the empire state building , the staff are welcoming and efficient The bad side, there is a roof top bar we could not use on our stay never open !! Awful chain and lock around the door handles !! Hotel as no facilities for a coffee or drink in a lounge, told by hotel staff none on site so out in rain we went , Rooms have basic kettle and powdered coffee and milk, lacking comfortable seating in rooms It's all very pretty pretty with heated toilet seats ,but no areas to sit and chill with a coffee or drink all show and no go.

326sli

2

/

5

The Prince Kitano New York is in a fantastic location, and while the rooms are quite dated, they were kept clean. However, I cannot recommend staying here due to the poor sleep quality. The air conditioning was extremely loud, making it difficult to rest. Furthermore, the bedding was very disappointing—there was a stain that looked like blood on the duvet when I first arrived, and the sheets were stiff and uncomfortable. Despite the good service and location, a comfortable bed is a basic necessity that wasn't met.

Trek25543513161

5

/

5

Airport travel, efficient tourism, restaurant introductions. They are kindly supportive of everything. I was able to talk to them about my concerns and they explained to me in an easy-to-understand manner, and I was able to act in New York with confidence and peace of mind. Thank you very much. Thank you from the bottom of my heart. There are some Japanese staff and the concierge is Japanese (very kind). The room has a tub, which is rare in New York, and even a bidet. Grand Central is a few minutes' walk away, and Times Square is less than 20 minutes away by subway S. I was grateful to be able to apply $20 from the facility fee to my breakfast. I can't think of anywhere else to stay in New York anymore. Finally, the restaurant that you introduced me to on St. Patrick's Day was off limits, although it was very popular. Then there was JFK in the middle of the weeknight, heavy traffic due to reduced lanes. I thought that was a good idea to provide information about that.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi