Residence Inn Long Island Holtsville

4.0 / 5

•

25 Middle Ave, Holtsville, New York, United States 11742

Reviews from Guests

4.0/5

262

Reviews

from real guests

loreneb298

After selling our home, we needed a place to stay, and this hotel provided the perfect transition we sought to comfort us during our disrupted life. The room was modern, clean, and well-stocked with many creature comforts, including an icemaker, a tub, an oven, a comfy bed, and an easy to use television. The hotel has a small but inviting indoor pool, a clean laundry room on the second floor, and a bountiful breakfast which features local fresh bagels and various other healthy choices. The staff was very friendly and helpful. Parking is not free, but spaces were easily available. Even though the hotel was completely full due to the big golf tournament, we still experienced a peaceful visit.

Smitchell29

I am a Long Island homeowner who was recently displaced and unfortunately ended up here. What should have been a temporary sanctuary for me and my medically fragile cat turned into a nightmare involving public health violations and a blatant disregard for New York State law. 1. The Biohazard: Blood Pooled Under a Mattress Pad The most horrific aspect of this stay was the discovery of blood pooled underneath a mattress pad in my room. This was a significant amount of biological fluid that had been intentionally covered up by hotel bedding. When I reported this to Marriott Corporate, a supervisor named Robin agreed on a recorded line that the situation was "disturbing." Rather than receiving professional remediation, I was met with immediate hostility and retaliation by the on-site manager, Anthony. 2. Retaliatory & Illegal "Self-Help" Eviction (RPAPL § 853) After I exposed the sanitary condition of the room, Anthony performed an illegal "self-help" eviction. Because my stay exceeded 30 consecutive days, I had established legal residency. Under New York law, a 30-day occupant cannot be removed without a court-ordered warrant of eviction. • The Lockout: At 2:00 PM—while my insurance had already paid for the night—Anthony disabled my room keys, barring me from my belongings and my medically fragile pet. • The Coercion: He utilized the threat of police intervention to intimidate me into vacating by 4:00 PM. • The Legal Penalty: Under RPAPL § 853, an unlawful removal entitles the victim to TRIPLE (TREBLE) DAMAGES. 3. Verifiable Financial and Property Loss The hotel’s retaliatory actions resulted in severe damages: • Professional Income Loss: The disruption caused by the illegal lockout resulted in $3,500 in lost income that evening. Under the 3x statutory multiplier, the property’s liability for this loss alone is $10,500. • Property Damage & Loss: In the coerced, high-stress rush to vacate under threat of arrest, high-value designer items and jewelry were either lost or permanently damaged. • Pet Endangerment: My cat, who has cancer and asthma, was trapped inside the room during the lockout, creating a life-threatening situation. Final Verdict This management team chose to retaliate against a guest and endanger a sick pet rather than address a stomach-churning health violation that their own corporate supervisor described as "disturbing." This property's illegal conduct and sanitary violations have been officially documented as part of my formal grievance with the New York Department of Financial Services (DFS). and I am pursuing all legal avenues to recover the statutory triple damages caused by this unlawful eviction. To Marriott Corporate: You and I have the recorded call with Supervisor Robin. It is time for accountability for this franchise’s illegal and retaliatory conduct.

Terri_DeLucaMacMahon

The rooms were spacious and clean. The couch and bed were both very comfortable, the kitchen was stocked with basic items. I've was a comfortable and well lit area.

Facilities Details

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

Laundromat

English Spoken

On-site accessible self parking

Tennis Court

Hot water linen and laundry washing

Swimming pool

Cash withdrawal

Chapel/Shrine

Hungarian Spoken

Icelandic Spoken

Grocery Deliveries

Dry Cleaning

Nightclub/DJ

Indonesian Spoken

Wi-Fi in public areas

Game Room

Ironing Service

Korean Spoken

Smoke-free property

Shared stationery removed

Sanitized kitchen and tableware items

Laundry

Terrace

Daily disinfection in common areas

Anti-viral cleaning products

Elevator

Facilities for Disabled Guests

Rooms sanitized between stays

BBQ Facilities

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Fitness Center

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Fax/Photocopying

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Heating in public area

Room sanitization opt-out available

Car park [on-site]

Air conditioning in public area

Staff trained in safety protocol

Hair/Beauty Salon

24-Hour Front Desk

Laundromat

English Spoken

On-site accessible self parking

Tennis Court

Hot water linen and laundry washing

10 Available Room Types

Studio, 1 King Bed with Sofa bed

Close-caption TV

Air Conditioning

Blackout curtains

Desk

Toilet

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Sleep comfort items

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Daily newspaper

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Soundproof

Refrigerator

Laptop workspace

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Microwave

Oven

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Close-caption TV

Air Conditioning

Blackout curtains

Desk

Toilet

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Sleep comfort items

DVD/CD player

Kitchen

Sitting Area

Daily newspaper

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Soundproof

Refrigerator

Laptop workspace

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Microwave

Oven

Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Close-caption TV

Air Conditioning

Blackout curtains

Desk

Toilet

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Sleep comfort items

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Daily newspaper

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Soundproof

Refrigerator

Laptop workspace

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Microwave

Oven

Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Close-caption TV

Air Conditioning

Blackout curtains

Desk

Toilet

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Sleep comfort items

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Daily newspaper

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Soundproof

Refrigerator

Laptop workspace

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Microwave

Oven

Suite, 1 Queen Bed with Sofa bed

Close-caption TV

Air Conditioning

Blackout curtains

Desk

Toilet

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Sleep comfort items

DVD/CD player

Fold-up bed

Kitchen

Sitting Area

Daily newspaper

Non-smoking

Carpeted

Dining Table

Adjustable height hand-held shower wand

Bar

Soundproof

Refrigerator

Laptop workspace

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Lowered electrical outlet

Toaster

Lowered view port in door

Deadbolt on door

Stovetop

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Clothes Rack

Dishwasher

Microwave

Oven

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Food & Drink

Grocery Deliveries

BBQ Facilities

Front Desk Services

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Laundromat

Cash withdrawal

Kids club

Family/child friendly

Nightclub/DJ

Smoke-free property

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Chapel/Shrine

Game Room

Terrace

Cleaning Services

Hand sanitizer

Daily Housekeeping

Room sanitization opt-out available

Staff trained in safety protocol

Hot water linen and laundry washing

Dry Cleaning

Ironing Service

Shared stationery removed

Sanitized kitchen and tableware items

Laundry

Daily disinfection in common areas

Anti-viral cleaning products

Rooms sanitized between stays

Languages Spoken

English Spoken

Hungarian Spoken

Icelandic Spoken

Indonesian Spoken

Korean Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

On-site accessible self parking

Swimming pool

Pets allowed

Designated Smoking Area

Family Rooms

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests