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Reviews from Guests

3.0/5

tripadvisor

3,392

Reviews

from real guests

Tuan N

3

/

5

I am still staying at the hotel right now and be very upset and disappointed with the hotel service. I am not saying about other things, such as small room with poor amenities etc., I am only saying...

Teresa T

1

/

5

The hotel was very small rooms elevators were a disaster very euro style small only two elevators it took forever to get to your room or to get out of hotel. No refrigerator in rooms, no coffee in...

Maria H

1

/

5

There is no parking at the hotel.. it’s a full 10 minute walk. The elevators are not nearly sufficient for the hotel capacity. I waited 15 minutes for an elevator from the 37th floor. I would have...

Facilities Details

Fitness Center

Bar

Restaurant

A la carte breakfast

Breakfast in the Room

Room Service

Breakfast [buffet]

Snack Bar

Breakfast service

Alternative meal arrangement

Heating in public area

Air conditioning in public area

Casino

Family room

Smoking area

Cash withdrawal

Family/child friendly

Kids club

Nightclub/DJ

Smoke-free property

Contactless check-in/out

Wi-Fi for special events

Invoice provided

Meeting/Banquet Facilities

Shared Lounge/TV Area

Chapel/Shrine

Hand sanitizer

Staff trained in safety protocol

Cashless payment service

Hot water linen and laundry washing

Ironing Service

First aid kit

Dry Cleaning

Laundry

German Spoken

Bulgarian Spoken

Spanish Spoken

Italian Spoken

Latvian Spoken

English Spoken

Catalan Spoken

Hungarian Spoken

Icelandic Spoken

Czech Spoken

Indonesian Spoken

Finnish Spoken

Hindi Spoken

Lao Spoken

Slovenian Spoken

Free Wifi

Internet services

Car park [charges apply]

Non-smoking Rooms

Security [24-hour]

Front desk [24-hour]

Service animals are welcome

Hypoallergenic room available

Pets allowed

Hotel chain

All Spaces Non-Smoking (public and private)

Car park [nearby]

Elevator

Facilities for Disabled Guests

On-site accessible restaurants / lounges

DoubleTree by Hilton New York Downtown in New York New York