Holiday Inn Rochester Downtown

The front desk was very unfriendly and the place was creepy. It is huge but feels very empty. Lots of reviews showed mice in the rooms, which we didn't see until after we booked it so we didn't end...

Up on arrival rooms where not ready.we understood since we arrived at noon. But weren’t able to check inn at that time. So we left and enjoyed the day . Around 5 pm came back and had to wait for more...

I had to wait for an hour to check in. There was a line and for some reason it took a very long time to check each party in. I was given a 20% off coupon for food or drink as compensation, but I...