Towpath Motel

My husband chose this (unstaffed) hotel b/c it looks amazing in the pics. As soon as we arrived we realized this hotel wasn't what we had hoped for. The office door, open when my husband checked in, was locked a few minutes later when we came back to go to our room on the 2nd floor. We had to take the back stairs which were grimy, and the walkway to our room was equally gross. The exterior paint had large blisters that were cracked open. The room had one chair (we ordered takeout and had to borrow someone's chair so we could sit together to eat our meal). The ice maker in the office was broken; I suppose that if we had had a pickaxe with us perhaps we could have chipped off some ice from the chunk in our undefrosted refrigerator, which would have also helped b/c the ice from the freezer in the tiny, tiny fridge took up so much room we barely got to 16.9 oz bottles of water in the fridge. There is a wall unit air conditioner on the opposite side from the bathroom (the warmest place in the room), and it was "okay," but not super effective. There were no hooks or racks for bath towels, and no washcloths. The walls by the shower fixture (which was huge and looked nice) were disintegrating at the base and there was mildew in the shower. The room had not been cleaned well; I set my phone in one of the cubbies over the desk and instantly removed it b/c my fingers left marks in the nasty amount of dust that was in there. When I looked it up, this hotel goes for $236/night! We stayed at another BW (not "signature") on this trip that cost more than $100 less/night. I'm glad we used points; HOWEVER, it cost 18,000 points, way more than the other for WAYYYYY less of a hotel. This feels like a gentrified dive hotel I'd normally drive past. Good effort, but the execution is lacking.

Check-in was confusing and the signage was unhelpful. Room reeked of pine scented cleaner that would not air out as we left the door open. Bed was incredibly uncomfortable and bed frame squeaked at every movement making it impossible to get a uninterrupted night sleep. We were suppose to have access to the unstaffed lobby with our key card but our card couldn't get us in.

The location is super. Within walking distance to the great affordable Bagel Land & markets. Comfortable & roomy bed & superlative sheets. Even a rocking chair was provided. Affordable stay Not for you if you desire contact with someone in the lobby. The Turkish caffé adjacent is not to be missed, too! Thank you I will bee back