Comfort Inn & Suites Syracuse-Carrier Circle

3.0 / 5

•

6491 Thompson Rd, Syracuse, New York, United States 13206

Reviews from Guests

3.0/5

413

Reviews

from real guests

C2411SVrogerp

This facility is a little tricky to find, as it is set back from the roadway and is flanked by 2 fast food joints that shield the facility from view. Once you navigate a tricky turn onto the alley that leads to the hotel, you’re greeted with an impressive multistory fireplace and a friendly check-in staff. However, the longer you stay, the more anomalies you start to notice. It’s the unvacuumed hallway, the unvacuumed room, the curtains that are falling off the curtain rod, the clock someone unplugged but housekeeping never bothered to reinstall, the toilet that sits askew and the toilet bolts that project up two inches, threatening innocent feet (instead of cutting the bolt to length and covering with a safety cap), the guest laundry machine that has some foreign substance on top, the hot water that takes a couple of minutes to arrive, the sticky stairwell exit doors, the tricky cable TV navigation journey , the elevator buttons that don’t light up when pressed and the construction debris dumped under the exit stairs. It just screams of a mgmt. team who says, “it’s good enough”. Bottom line, the basics are here. Yes, you can get a good night’s sleep and enjoy a typical Comfort Inn hot breakfast. But a traveler might want a cleaner, better maintained and just better value than what is being offered here.

trag2015

Warm friendly welcoming staff. Coffee available in the lobby. The room was spacious and clean. The breakfast had everything you would want, very good!

keydan2018

This place is overly priced for filth I have been relocated twice bc of the filth n the new room is dirty as well no hot water if u can avoid this place don’t do it the staff is nice the tv is low but can’t watch anything bc u can’t hear I HATE THIS HOTEL I have stayed in better motels

Facilities Details

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Car park [on-site]

Security [24-hour]

Staff trained in safety protocol

Hair/Beauty Salon

Casino

Meeting stationery

24-Hour Front Desk

English Spoken

Cashless payment service

Hot water linen and laundry washing

Golf Course (within 2 miles)

Service animals are welcome

Room Service

Car park [free of charge]

Arabic Spoken

Hungarian Spoken

Icelandic Spoken

Vending machine

First aid kit

Lithuanian Spoken

Nightclub/DJ

Wi-Fi in public areas

Ironing Service

Smoke-free property

Laundry

Contactless check-in/out

Finnish Spoken

Lao Spoken

Elevator

Facilities for Disabled Guests

Restaurant

Rooms sanitized between stays

Adults Only

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Non-smoking Rooms

Hand sanitizer

Daily Housekeeping

Car park [on-site]

Security [24-hour]

Staff trained in safety protocol

Hair/Beauty Salon

Casino

Meeting stationery

24-Hour Front Desk

English Spoken

Cashless payment service

Hot water linen and laundry washing

Golf Course (within 2 miles)

Service animals are welcome

Room Service

Car park [free of charge]

Arabic Spoken

10 Available Room Types

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Non-smoking

Fold-up bed

Bathtub grab bar

Carpeted

Adjustable height hand-held shower wand

Bar

Close-caption TV

Accessible toilet

Laptop workspace

Air Conditioning

Bathtub seat

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Roll-in shower

Lowered electrical outlet

Toilet

Hair dryer

Visual alarm

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Non-smoking

Carpeted

Close-caption TV

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Room, 1 King Bed

Non-smoking

Carpeted

Close-caption TV

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Non-smoking

Carpeted

Close-caption TV

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Microwave

2 Queen Beds, Nonsmoking, Accessible

32 Square Meter

Visual alarm

Hair dryer

Private bathroom

Free Toiletries

Salon

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Heating

Tea/Coffee Maker

Complimentary tea

Microwave

Refrigerator

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Exterior corridor

Non-smoking

Shower

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Bar

Room Service

Buffet-Style Restaurant

Vending machine

Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Casino

Meeting stationery

Kids club

Nightclub/DJ

Smoke-free property

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Cleaning Services

Hand sanitizer

Daily Housekeeping

Staff trained in safety protocol

Cashless payment service

Hot water linen and laundry washing

First aid kit

Ironing Service

Laundry

Rooms sanitized between stays

Languages Spoken

English Spoken

Arabic Spoken

Hungarian Spoken

Icelandic Spoken

Lithuanian Spoken

Finnish Spoken

Lao Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Car park [on-site]

Security [24-hour]

Designated Smoking Area

Service animals are welcome

Car park [free of charge]

Pets allowed

Elevator

Facilities for Disabled Guests

Adults Only