Days Inn by Wyndham Syracuse

Very welcoming! Front desk personable, and on top of things. Rooms were clean, beds were comfortable. An older place but a lot of work has gone into updating. Missed having coffee in the room, but was available in the lobby breakfast area. Breakfast offered good options complete with waffles.

The hotel is in the middle of remodeling and everything was great during our 2 nite stay. The front desk lady Elesia is efficient and professional. Continental breakfast was satisfying and the hotel was a quiet stay. Future Business trips we will stay again.

“General Manager from Hell!” The hotel is suffering severely from a tyrant the likes I've never seen before named Kaleli Roy. She's I rude to staff often yelling in public in front of customers. She's the most unprofessional "leader" I've ever witnessed in my entire life. I've been a diamond concierge member since 2016 and traveled for business for over two decades. I have never seen such a human and I use that word loosely. I was asked to leave the hotel as Ms. Roy was having one of her manic episodes. I'm a paying good customer that was abused verbally with threats. I've since passed this information to law enforcement for further action. There is noticeable drug use, prostitution amongst other activities. Ms. Roy is aware and condones this activity if not participates. If you complain her very unprofessional evening staff will make up lies about the guest to simply get rid of them without merit. There's two individuals names Kwan and Elisia allow a total free for all to happen on their shifts. They contact Kaleli with endless stories as i was a threat knowing of the illegal activities. I was paid in full and asked to depart for no reason. There are msny guests actually living in this building some who owe thousands of dollars and are using drugs as Ms Roy is fully aware. Sadly new management is trying to improve the place, but Kaleli is doing everything and anything to prevent progress. She is one of the most evil human beings I've ever encountered and should be immediately removed from her position for the property faces further legal actions and or closure.