Rainbow Motel

I stayed here when I visited Thousand Island. The staff was friendly, always available, and was fun to talk to about sport. He knew his stuff, especially about fantasy football. The rates were very reasonable and the room was clean. The manager made sure that the parking lot was plowed during the winter and in the summer flowers surrounded the facility. Some people may have been "shady" but I was not bothered and was not worried about my safety. Good place to go if you need a room at a reasonable price.

This is another of "Watertown's Finest" hotels! Do not stay here! Management was very rude and refused to refund room! The rooms are disgusting, cock roaches, bed bugs, and someone took a crap on the floor that had not been cleaned up. Quite a pile! Had two women want to "sell me their services" and was offered "pharmaceutical services" by another "patron"! This place should be avoided at all costs!!!

The room was cheap, we booked with 1 day notice...only place with open rooms...now we know why! First inkling this was a really BAD move...The place was falling apart. But we checked in anyway . Things got worse & worse. There were people hanging out on the 2nd floor balcony--obviously drunk & still drinking. Filthy clothes on. Staring at a family that was getting out of a car with Canadian plates & making lewd gestures at them. Really gross & inappropriate behavior. We had booked mobility impaired room. Nope. Second floor. Not only no elevator , but outside rickety stairs that shook when we stepped on them. Then the room. OMG. The doorknob FELL OFF WHEN WE TRIED TO UNLOCK THE DOOR!! Had to kick the door open like something out of a bad cop movie. We were sorry we bothered. The room was FILTHY. Bugs & dirt everywhere. A giant bug of some sort flew by my head and out the door--he must have been as scared as me! Went to the hotel office & complained--the owner? manager? LAUGHED & said "We will fix the door tomorrow" and walked away!! He was obviously surprised when I said I wasn't staying in a filthy room without a doorknob . He didn't want to refund me...insisted I had to take another room..well, I agreed. Second room was worse than the first--even dirtier, and the SMELL! I went back to the office and DEMANDED a refund. After threatening to call police, he refunded me. We slept in our car...showered at a state park... The next day, another person at the same event who was local told us that local social services agency uses it as a halfway house for drug addicts and sex offendersbecause it is cheap! You get what you pay for I guess