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Reviews from Guests

3.0/5

tripadvisor

739

Reviews

from real guests

kerswell1956

5

/

5

Cannot fault this hotel, reception team, fantastic. Room, comfortable, cosy, immaculately clean, lovely balcony with great view, close to all amenities including Smoky Mountains National Park. Good...

scchevelle454

3

/

5

The outside is very deceiving. Looks great outside, inside not so much. The room doors are cheap and not very solid. The A/C was nice and cold. It was too bad the smoking area was in the front of...

8653850353

2

/

5

Well when we got here the elevators were out. Stood there for 10 mins before we ask what was going on. Room was ok. Damp floors and no hair dryer in room. Also the maid service did not clean well...