Candlewood Suites Raleigh-cary

Do NOT stay here! There were bugs in my room and water was all over my hotel room floor due to leaking from the laundry room. I told the girl at the front desk that I was leaving to go stay at another hotel. She said that was fine and the hotel would only charge me for one night stay and she would talk to the manager and I would be credited for the two nights I didn’t stay. But I was never credited for my two nights I didn’t stay. When I called three times to talk to a manager, there was no manager available. Finally I did get a hold of a manager, and the manager said there was nothing he could do and told me I would have to dispute the hotel charge with my bank.

Hey to whom this my concern Choice Hotels /mainstay suite Cary Raleigh NC I checked in with help from an unknown manager,because of the time I arrived I was in Raleigh to cover a unknown unspecific investigation for a reader of the United states press agency/Mack11media digital news I recall after a few hours I noticed a large object on the carpet it indeed was a water bug I got up got out of bed had to run downstairs to alert staff ... When I arrived to explain what happened, the young lady at the desk was very nonchalant about it she quickly offered another room adjacent to that room ...Switched room ASAP ...By switching room My travel companion and colleague was sleepy and left there iPhone and original OEM iPhone charger. In that room we was in with the water bug. Housekeeping was kind to return the phone but not the iPhone charger. I don't know what's going on at these hotels with them keeping people's items but this is what's been going on at most of the hotels these days .....

My husband and I stayed at this location 01/10/23. To begin with, we had trouble checking in due to computer issues. I asked if they had a public restroom in the lobby and was told “no”. Returning to our room that even around 11pm. Went to bed. Woke up during the night to go to the bathroom, and turned on the lamp above the bed. Roaches were crawling on nightstand. Walking into bathroom cut lights on, and floor was “moving” with baby roaches. This was near 4 am. Bed was advertised as a queen, and obviously was not. Also advertised a breakfast. There was no breakfast at all. Upon asking about this, they said breakfast hasn’t been offered there in quite some time. This Hotel clearly lacked adequate customer service, and could certainly use some TLC, and a lot of visits from a health inspector and or exterminator. Pictures to support this review are included