Sleep Inn & Suites Smithfield

Standard Holiday inn express just off I 95 in Smithfield, NC. Easy on off from expressway. It is right next to an outlet mall if you are into that stuff. Clean and comfortable with a few nice restaurants in walking distance. Staff friendly and ptofessional. Only complaint is that the pool was chilly. After our 9 hour drive we would have liked a swimmable pool. Decent breakfest buffet included.

I stayed here while in town visiting family. The hotel is located near everything. The amenities are very decent. The breakfast had just about everything. The fitness room worked out as well as the business center. I didn't use the pool, but it looked inviting. The room was clean and also the common areas. My room had all the things that I needed. I would definitely recommend this hotel if staying in the area.

We recently traveled 9 days/8 nights across the southeast and stayed at 8 different hotels: 5 Holiday Inn Expresses & 3 Holiday Inns. I will submit a review for each hotel and rate them based on the usual factors plus in comparison with others of the same IHG brand: 3rd night-Holiday Inn Express-Smithfield, NC We arrived and found the Diamond parking spaces, but they were near a dumpster at the end of the building so we decided to park instead closer to the entrance and under a streetlamp. Upon entering the lobby, we were welcomed by a very pleasant Mandy. We were checked in and upgrade to a suite, #415. Upon arrival at that room, we were greeted by a very obvious musty smell. We returned to the lobby and explained and were given the room next door, #417. It was checked out before returning with our luggage and passed the smell test. It was also a suite. Mandy was great and took care of the issue with a smile. I hope they had #415 thoroughly cleaned ? The room had a bathtub-big plus so I could soak my feet and more. Everything in this room was clean and fresh. The a/c worked fine. There was a chair under a lamp in the corner by a/c & window. There was a desk with another chair, a TV above shelving for luggage and a few drawers. USB outlets were on each side of bed. There was an armoire for hanging clothes with an iron in a side panel but no safe as other HIE hotels had. Beverage area with fridge, microwave, and Keurig coffee station. The bathroom had a sink, toilet, and tub w/ shower. Breakfast: Working pancake machine and sugar-free syrup available. Hot items included turkey sausage patties, egg white omelets, scrambled eggs, bacon, very small biscuits, and sausage gravy. Usual juices plus oranges & apples-some pastries. All very good and not crowded so more comfortable. Coffee was very hot! I do wonder about the $3.75 "service charge'?? not sure what that was for? In conclusion, I would stay here again but would not eat at the nearby #1 rated Mexican restaurant that charges a credit card usage penalty. This was one of the top2 HIE locations on this trip. Thanks to Mandy and others, we had a very comfortable stay and headed on our way!