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Reviews from Guests

1.0/5

tripadvisor

72

Reviews

from real guests

148yuny

1

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5

I booked this place due to the low price. After checking in at the front office, on the way to my room I encountered dozens of flies. I was alarmed and wished my room was far away from those files, but it was not, only several yards away. My room was not upfront, instead, it sat back inside with another room, and from the front hallway to my room, there was a short hallway (or corridor), which was dark. The ground looked filthy, and I did not bother to wire glasses to check the elements, went right back to the front office asking about their return policy. To my surprise, it was a smooth procedure, I got my refund right away. I left without looking back. I easily checked in a nearby hotel with a similar rate (Studio 6, about $15 more). I've lived in the US for over two decades and had never seen any hotels like this. The government or relative authority should check this place out and either forces them to renovate or stop business.

U8874SSjamiee

1

/

5

Me and my family tried checking in there was a drug dealer saw us come in,I used my debit card and we drove to tha room tha same guy that was at tha office followed us to our parking place and was messing around tha car in front of us,I went to to put my daughter in tha bathtub I turn tha water on I got sprayed wit tha shower I tried turning tha water off and retrying tha water and you couldn't cuz tha water had one setting and my daughter spotted a bug on tha bathtub and freak out crying,and tha refrigerator was rusted and tha carpet was nasty and our bedding had grease on it and one pillow we return had gum stuck to it and we returned it and I went to to sit in the chair tha chair leg almost broke,I had to take my girlfriend to tha er cuz tha smell in tha room triggered her asmasma,so I advised people going to check into a room be careful wat you might see and witnesse

angeld211

1

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5

We came to Wilmington for a family getaway. We were excited to go.. But that changed tremendously when we arrived. As soon as we walked in, our ENTIRE trip went down. We were In the room for like 15mins when the awful mold in the room set my asthma off! I had to be rushed to the hospital, couldn't breathe. My girlfriend took these pictures while I was in tht EMS waiting to go. I wouldn't bring my dog to this place, and I don't even have a dog!! The staff are rude and talk to you hateful. The non-smoking rooms still smell like smoke. There is broken furniture in the room, there is mold in the room, the socket in the bathroom is hanging off, the wallpaper is torn up, the pillows had stains, the refrigerator is brown and stinks, there are drug addicts wandering the parking lot, there's yelling, drug deals going on in front of kids and other tenants...I felt we should've gotten a refund with everything that happened. But when I called the manager, like I was told to do, they yelled at me and was rude to me. Put me on hold, came back to the phone and continued to yell at me. Very rude staff. I will NEVER return to this establishment!!