The Glendalia Boutique Hotel & Culinary Studio

Stayed here years ago and am shocked that what people are complaining about is very much what my party experienced during our stay. Bad service, no return phone calls, number of towels didn't match people booked, breakfast didn't match people booked, dirty and when I discussed booking the room with a fireplace on the phone they told me it would be more and I agreed to it. When I arrived a week later they told me the fireplace hadn't worked in over a month. And I could have my pic of all the other rooms because they were all empty. But we couldn't do that either b/c we needed 2 bedrooms. The owner failed at the restaurant she had across the street, she just sat at the bar and talked to the bartenders all night and didn't greet a soul and she's failed with this too. She's a rich lumber heiress from Cali, not sure why she never shows interest in her businesses. Why bother? What I find most humorous is the min 3 night stay. Look at the website, everything is available. They hardly have any bookings. How does this even make sense. They turn away a 1 or 2 night stay because of their policy and don't make any money at all. Brilliant! lol All I have to say is I've lived in Glendale over half my life and it would be wonderful if someone bought this little gem and cleaned it up.

I booked my stay here at the Glendalia back in January as a place to stay and get ready in for my up coming wedding in September. I get a call yesterday from the owner, Robin, explaining that my room was given to someone else who needed a longer stay. When asked how could she just give my room away after it had been booked for 8 months, she simply replied that I had not paid for it yet so there was never any reservations. I was told by her assistant manager Katie who actually lives in Ohio, that payment was not due until check-in. Another minor detail that both failed to mention is that she switched these suites over to an Air BNB back in March. If that information was relayed I could have booked my room myself online and I would not have this issue. Robin did not care whatsoever then proceeded to offer me a large room with no furniture or shower. Not only did was Robin condescending to me, she never once apologized for the inconvenience she caused. Unless you plan on staying there long term, you can forget getting a room there. I do not recommend staying here. Horrible, horrible experience. Apparently, I am not the only one that she has done this to either.

there are 6 suites at the Glendalia. each has a living room, kitchen, bedroom. have king size beds, 4 have queens, one has a 2nd bedroom with twins. breakfast is provided by the Bluebird Bakery across the street (from pastries to sandwiches and quiche) and all included in the price. the owner will bend over backwards; very accommodating. the thermostat is very responsive. you will be toasty cozy within one minute. the room we stayed in is immaculate! the fridge is stocked with juice and water. the bathroom has charmin TP, not single ply cheap hotel stuff. there are restaurants within walking distance and a phenomenal wine bar. all for a price less than major hotels in the area. we will stay there any time we are in Cincinnati.