HOMEWOOD SUITES COLUMBUS-WORTH

Horrific experience. Showed up, hotel was closed, no one available. Called a bunch of numbers, no one picked up. Maintenance staff (who were nice!) let us know that this was a regular occurrence. Reeked of cigarettes and was filthy. Couldn't get a refund and had to spend many hours disputing through our bank. Hotel fought the dispute but wouldn't even pick up the phone to have a conversation. Do not stay here, avoid at all costs.

Don’t ever stay here. Booked a 2 night stay for my family. Walking in to a heap fan running, room dirty, thermostat falling off of the wall. It was late and we had littles so we just tried to make it work. Upon further discovery, we found dirty towels, pubic hair in multiple places, an AC that didn’t work, multiple stink bugs from the portable AC in the windows that wasn’t completely sealed, and a dirty fridge. We made it through the night and left to take care of what we were in town for (kid’s Christmas gift) to get a phone call that they needed to switch our rooms now and that they were moving our things even though we did not give them permission. I’m a breastfeeding mom and had milk and breastfeeding supplies out. They offered no solution for this and would not refund our money or the duration of our stay. Someone was in our room was in our room without our permission. That isn’t okay. We had tickets already purchased for my kid’s Christmas gift and they have ruined it. Oh, and the night person spent most of her time in the gym and not at the desk when needed. Weed and cigarette smells throughout the building several times both night and day. Dirty, disgusting, broken.

Deeply disappointed with our stay here. The first tipoff that I'd made a bad choice was the odor in the hallway - rancid sausage is the best description I can think of. Second tipoff was the piles of dirty laundry outside the room doors. Apparently the staff just throw dirty bedsheets and such into the hall for pickup later. Not a pretty sight. Not long afterward we met up with our son and his family who had arrived a day earlier. Their room was in terrible shape - torn and dirty carpet, damaged walls and such. So when they told me this was there second room, and that the first one they'd been assigned was much worse, I was quite taken aback. Fortunately, we all moved into a two bedroom suite that was much nicer. No real complaints about it, but the psychological damage was already done. Then there's the matter of breakfast. On day one, there was virtually nothing to eat in the breakfast room. Apparently the necessary staff person hadn't bothered to show up or call in about their absence. We went elsewhere for breakfast, and on the second day, we didn't even bother to try the breakfast room. So clearly I can't recommend this place. I advise one and all to seek out better accommodations. It would be hard to do much worse.