HOLIDAY INN HOTEL & SUITES STILLWATER

Very nice property. Extremely nice and helpful staff. Nice breakfast buffet. Clean room quiet location. Restaurant and bar on premises. Traveled with a small dog very accommodating for him. Clean room clean shower. No complaints will be staying again in the future. Highly recommended. Walmart super center located next door.

This hotel is a short drive from campus and downtown. It's next to another hotel and a Walmart but overall quiet without traffic noise. Check-in was efficient. There's a large sign saying breakfast buffet was 12.95 which was a bit of a surprise since HIE properties always seem to include free breakfast (while the original HI have restaurants with menus). Options include an OnCue gas station with a grill across the street, Walmart, or a short drive to Sonic or Braum's (and further down the typical fast food places). I was in a suite which included a front sitting area with a TV, bathroom and fridge/micro in the middle, and bedroom with another TV in the back. A design flaw is that the thermostat is in the front room while the HVAC unit is in the back. So adjusting the heat or A/C means a noisy blast of hot or cold air next to the bed instead of where you want it in the front area. The bathroom was fine with a good shower head and water pressure. Towels were small and thin. Housekeeping was nonexistent my first 3 nights. On the 4th night the used towels were replaced. The Dove products in pump bottles are quite good but not as convenient as bar soap on the sink. The fitness area had a mirror wall which had been broken. Common sense would say to cover it with plywood or at least cardboard until it got fixed. Leaving broken glass exposed is not safe. I've stayed in 2 other nearby hotels the last few years. I won't return to HIE but it's still a good choice if you don't want free breakfast and don't care about the room temp controls.

We came with school kids for a trip. Rooms were booked ahead of time: a suite and two regular rooms. The first issue was the rooms weren’t ready for check in when promised. The suite was ready after 3pm and the regular rooms weren’t ready until after 5pm. The second issue was that the regular rooms with the kids were on a different floor from the suite. The third issue was that the AC unit was in the bedroom, which has a door that closes and the thermostat is in the living room area. There is no way for the rest of the suite to cool off if the bedroom door is closed. It is a bad design. The bedroom freezes and the rest is hot. I requested maintenance to come fix the window blind so I could open it but they never came. Housekeeping didn’t knock, they rang a bell in the hall. The bed is comfortable. The water pressure is great. There were TVs in the bedroom and the living room. Breakfast costs around $9 but we didn’t eat. There were plenty of electrical outlets and a work area in the bedroom, mini fridge, coffee pot and extra sink. Location is good. Lemonade in the lobby is nice.