SONOMA LODGE

Worst place ever, they refused us because I have a service animal for my epilepsy and turned us away and we were unable to get a refund.

Awful experience! The morning of my stay I got a call from the woman at the front desk. She claimed the room that I reserved was no longer available and was I willing to take a single bed instead. I reluctantly accepted being that I was leaving in just a couple hours to make the 3 hour drive to bend. Five minutes later, she called back and said never mind we have your original room it’s fine. This made me nervous, but what could I do? Hotels were sold out all over town. I arrived a couple of hours before the event I was to attend and when I got there she told me I cancelled and said there were no more rooms available. Liar! Instead of getting ready for my concert, I spent the next few hours looking for a place to stay. The woman was rude and unapologetic about her mistake or should I say intention cuz I don’t think it was a mistake. Don’t waste your time at this horrible motel!

It's not clean, it's poorly maintained, there was drug paraphernalia in the parking lot, and they follow some really sleazy privacy practices with credit cards and security deposits. I would not stay here again.