Howard Johnson Portland Airport

This place is like a homeless encampment. There is overflowing trash everywhere, including the lobby. It’s sad and depressing and the neighborhood is totally sketchy. There was so much noise from other rooms that we couldn’t sleep. Ugh. Stay away!

Front desk woman left while we were trying to check in. She drove the van to the airport and was gone almost a half hour. She was mad that we used the breakfast room /lobby area to sit and have a snack She refused to check us in. Absolutely terrible customer service!!!

Went there on the 11th of August. The front office looked dirty and smelled musty. The woman at the front desk said my reservation was for the 12th. I was flying out on the morning of the 12th. Considering what the place looked like, I didn’t want to stay there anyway so I asked her to cancel the reservation. She said she would. A few days later, I was charged for the room. I called the front desk and the person I spoke to (Robert) said I was a no show. I called Choice customer service which settled the issue. Afterwards, I looked at the reviews on the Choice website and there was a litany of complaints about the cleanliness and management. Lesson learned—read the reviews before booking a hotel