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Reviews from Guests

3.0/5

tripadvisor

372

Reviews

from real guests

331carlw

5

/

5

A real value. Park your car before or after your stay at about half the cost of the airport. Parked our car just in front of the front desk so great security. Free shuttle to the airport. They picked us up at 3 am when our flight was late. The super kind lady at the desk gave us free later checkout so we would not worry about over sleeping. The free breakfast was excellent! This included something they called fritas, similar to quiche and really tasty. The coffee was great. Super comfortable beds. We forgot all about the horrible day of flight delays. We used to stay at the Sheraton Pdx but this is a much better value. Thanks to the hotel staff who are obviously trying hard to

Ima_Travelin_Man

2

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5

It's only a Fairfield, but I guess Marriott no longer cares about service. These were the issues: 1) The containers in the shower were empty when we arrived. Really? 2) We stayed 4 days but only got housekeeping services 1 day even though we asked for service every day! Don't knock yourself out. 3) Even that service was poor: the supplies weren't replenished, so I had to go to the front desk to get them. 4) When I complained, the hotel's attempt to "make things right" was as poor as the service. They paid for one night's parking ($8 - wow, how generous) and gave me hotel points that are useless. The points wouldn't pay for even 20% of a single night's stay so I have to give Marriott even more money to reward them for poor service. What an attractive offer. "We know we provided you poor, so we're inviting you to give us more money." To add insult to injury, they misspelled my name in the email they sent. When I sent an email following up, they simply ignored me. It's the second problem I've had with Marriott (out of two stays) after becoming a Bonvoy member. I'm cancelling my several upcoming stays at Marriott properties and becoming a Hilton Honors member.

labeach247

5

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5

Picked it to stay near the airport after a week of hiking around NE Oregon. Wasn't disappointed. Had a good stay, clean room and really enjoyed chatting with Tracey and Stefan. Me and my sis in law had a lot of laughs with them whenever we were up there. Thanks for a comfortable nice stay!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi