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Reviews from Guests

4.0/5

tripadvisor

359

Reviews

from real guests

davidgW917EO

2

/

5

Check in was uneventful but dragging your bags up to the third floor (no elevator, no bellman) is not fun. Interestingly, rooms were available on lower levels but we were stuck in the attic. Room was ok, however, the window airconditioner was quite loud and continuosly cycled on and off. To hear the TV over the AC, you had to crank up the volume, which was way too lound when the AC cycled off. The included breakfast was less than expected. The hot option was scrambled eggs with either bacon or sausage. A few pieces of pastry were available. The coffee was empty but they did bring more after being told there was none. The eggs arrived dry, overdone, and cold. The 1 piece of toast was rock hard and of course too cold to melt butter. On day 2 of our stay, the toilet would not flush. The bowl would fill and eventually the water would go down, but not flush. We called the number provided (from our mobile as there are no on site phones) and were told no one was on site at that time but they made a note of it. We were leaving soon so no big problem. As we were leaving a short time later, when walking past the front desk, the person working there asked if we were the ones with the toilet problem. When we responded in the positive, she tried to hand us a plunger!! We told her someone would need to use it and left. Upon returning to the hotel later that day we found the plunger propted against our door!! It had not been used. Another great bit of service. There are Kuerigs on each floor (nice touch) however, the third floor never had any water, cups, or k-cups so it was useless.

jmcalabro

2

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5

My wife and I spent a night in Bethlehem at Sayre to enjoy the Christmas market and see my best friend's band that evening. He was supposed to stay with us as well. Thankfully for him, he did not. We stayed in a three person room on the top floor (stairs were not fun). They had one of those ductless heating systems since I imagine the heating elements on the floor could not keep up. When we turned it on, every time the heating began, it sounded like a spaceship was landing in our room. The noise was so bad we inquired, and they said "it's always been that way" and "I wouldn't be able to sleep with that noise." Surprise, neither could I! I also learned there is a heating issue in another room on the 1st floor. They have known about these issues. None of them have been fixed. The single bed for the third person may fit a medium size child. My friend would have been falling off. Whoever did the online pictures did very well because it's not nearly as nice in person. Let's move onto the bathroom. The toilet is wedged up against the wall along with the heating element and the TP holder. You cannot sit on the toilet unless you sit sideways without having to jam your leg into the TP holder. The room is so very poorly designed and put together. The main room downstairs is painted well and looks nice. Our room looks like a beginner class did the paint and drywall, and the owner said oh well, good enough. I hope you are on the shorter side because if you are 6ft or taller, good luck taking a shower. Now lets talk about the towels. These towels were so cheap and small, I don't think the local dollar store would sell them. I am not sure where you could even find linens of such low quality. Morning mercifully came and people raved about the breakfast. I have to say, it was just ok. There were three choices: bacon and eggs, oatmeal and a French toast bake which was just basically a warm pastry. The food was just ok. The bacon was horribly undercooked and cheap. There was only one coffee dispenser and quite the line to get some. The snacks which are allegedly available all day were gone when we arrived back that night. When I went to check out and voice my concerns, there was a sign that basically said leave your key and get out. I sent an email to them asking to discuss my issues. Shocker, no one has replied. For almost $400, please stay elsewhere. Although not their fault, there is also loud traffic outside the building all night long. It's right next to major road/highway.

jpmf

5

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5

Such a lovely experience in an old restored mansion. Extremely comfortable beds, quiet location, and a delicious breakfast.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi