Quality Inn Lancaster

Awful!! Neither pool was open, not that we would have seen in them. Floors wet on 2nd floor, heat didn't work, dirty rooms, carpet disgusting throughout the hotel. The booking.com site really screwed us. They have had bedding & trash in the hall for 2 days.

I booked this hotel for 2 nights as I knew it was the former Ramada. Pics looked ok I should have read the reviews. Now I am writing mine to warn others. Please don't stay here. It is in an excellent location right across from Dutch Wonderland. But, I should have known as we entered the building. The reception desk was cracking and falling apart. Stair cases up to the hallway were chipped and carpet all torn up. Our room was huge with a full size bed. Carpet stained and dirty, bed covering was dirty as well. Refrigerator had mildew inside and it didn't work properly. There was a coffee pot but no coffee and the outlet did not work. The shower head did not work it squirt all over the bathroom then the tub didn't drain so you ended up ankle deep in water. I went to locate the ice machine. The one on my floor did not work so I went to the next level. As I walked down the hallway i was stepping on wet carpet. There was an indoor pool but I wasn't taking any chances. This place needs to be renovated badly. We stayed one night because it was late and found a room for the second night.

We travel a lot and have stayed in a wide variety of hotels. We knew going in it was a "budget" hotel, we just needed a place to sleep for 2 nights. This was the nastiest hotel we have ever stepped foot in. There was "biologic" matter on the sheets, NOT a stain just nasty sheets. Turned the shower on and it was brown water, so there was no chance of a shower. No trash can, floors havent been vacumed in what I can only assume, is never, Ceiling tiles missing or falling off. Because we arrived so late in the evening, we ended up wrapping up in a blanket we keep in our car and sleeping on top of the covers. We promptly woke up and checked out and left, I would have preferred to spend the night in my car than go back there. Elevator was out of service