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Reviews from Guests

3.0/5

tripadvisor

420

Reviews

from real guests

LGILMAN479

5

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5

For years, I've used a single hotel in Mount Pleasant for my annual Charleston vacations. But recently, I've discovered the value in moving to a less expensive area for a portion of my trip, especially once I've done my touring of historic downtown. That's where the Quality Inn of Summerville comes in. It's not really a convenient base to explore downtown, but it isn't too far away, and it's closer to some of my activities in the northern suburbs of Charleston. More importantly, I've found it to be clean, comfortable, and quite a bit more affordable than my main hotel in Mount Pleasant. My room for this visit was 206, with a king bed. Two minor issues with my stay. First, the valve on the faucet to switch it from bath to shower mode was stuck, so maintenance had to come in early on the second day of my stay to fix it. It worked fine after that. Second, the jack on the phone where the handset connects to the phone was damaged, and it wouldn't properly fit. I was able to use the phone to call in regarding the shower faucet issue, but didn't get a dial tone when I tried calling the desk at check-out. other than that, I really didn't have any of the issues that others have brought up recently. The room was clean and comfortable, and everything worked well once the shower faucet was repaired. They still haven't improved breakfast, though - it's still one of the more meager hotel offerings I've seen. Not only no meat items, but oddly enough, no bread/pastry items like bagels either. Staff was very friendly and helpful. The AGM, Robert, checked me in and assisted with getting my bags up the stairs. And a couple of ladies working the evening shift even made a run to a neighboring affiliated hotel to get quarters so I could use the laundry room. All in all, despite the lacking breakfast, and the couple of minor problems I encountered, I enjoyed my stay at the Quality Inn Summerville, especially for what I paid. Don't expect a brand new hotel, and plan for breakfast elsewhere, but otherwise this hotel is perfectly fine for a night or two.

dshafs

3

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5

One night stay on our trek North, we picked this property because the reviews were good and the price was low mid-range. We were only going to be there 10 hours. The Front desk was extremely nice and she gave us a "suite" on the second floor when she couldn't get us on the first floor. The A/C worked GREAT! The bed was comfortable enough. Breakfast just OK, but included. The hotel needs a fresh-up. Carpets could be cleaned and furniture refreshed especially in lobby area. It looks and acts like a budget motel but is not as scary as the true budget hotels. Would probably not book again.

Funlife4ever

1

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5

We were desperate. Everything was booked in all near towns. This room was so dirty. Stains on the sofa, something like food stuck on a wall, pee puddled on the bottom of the toilet near the floor. The tub was dirty, I showered with my flips on. (Flip flops) The shower setting was stuck to the shower setting, so we couldn’t run from the lower faucet. It gradually turned to cold several times during the shower and had to be turned back to hot. The sink faucet was so loose it moved when turning on the water. The coffee machine did not work. Did I mention there are no elevators? I lugged 4 suitcases up two flights of stairs. I’m afraid of how dirty the carpets and floors were. I kept my flips on the entire time. It did not smell good. Stains on all the walls. I don’t want to know what they were. I cleaned all the handles and door knobs to things. Bed was just ok for comfort. I DO NOT recommend this hotel. But they were friendly.