Ocean Palms Resort

Lots to do. Lazy river, pools, expert craft activities, offer pass to state park, Friendly staff.

We discovered that our Villa had fleas. We infomed the Villa person at the Weston and they said that they would change us to another Villa. We were informed that the Villas did not allow animals and that we must have brought them back from the beach. Orkin would tell them what kind of fleas they were. Then we got a phone call that we would be charged extra to have the next villa cleaned. In all my 30 years of both living in HHI and staying there, I never had problems with fleas from the beach. These looked like fleas we had when we had cats. (we have no animals) . There was no waying of knowing if people brought animals into the Villas. (We had only walked the beach twice). I was livid and we decided to leave and shorten our vacation. Never will stay there or the Weston. The Weston allows animals. (over $600.00 a night to listen to dogs bark all day and night. Crazy)

This was our 3rd stay at Ocean Palms. We rented this time. Prior to this, we had stayed on a time share exchange. There were 3 of us and the rest of our family stayed next door at another resort. Check in was quick and easy, although, when my husband asked what the resort fee covered, the clerk did not know. She did not inform us that two charges would show on our bank statement immediately, $125 and $75 for “authorization.” These were pending and dropped off several days later. The resort fee allows you to use the Westin Hotel pools and loungers at the pool, as well as charge food, drinks and services to your room. It does not allow you to park at the hotel. You must take the shuttle. The hotel and beach are exactly a half mile away. When we went to the beach, we preferred to drive with our beach gear, so we parked in the public metered lot at Islanders Beach. We stayed in a 2 bedroom, 2 bath. The condo was very clean and well stocked and beds were very comfortable. It does need updating. Furniture is very dated as well as appliances. Appliances are in good working order, just a bit dated. Bathrooms were large and very nice. We did use the Westin spa and it is exceptional. We had breakfast two mornings, which were also really good. We tried to go to View 32 one evening but they could not accommodate our group of 9. The only real concern for us was not being able to park at the hotel since we like to bring our own chairs, umbrella and cooler to the beach. We would stay again because we like the location and we love Westin Hotel. However, since we had to use public parking for the beach and we didn’t use the shuttle or swimming pools at the Westin, we could basically go to eat and book to use the spa while staying at any other neighboring resort, which may be an option for us next visit.