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Reviews from Guests

2.0/5

tripadvisor

13

Reviews

from real guests

yolandasH602BS

2

/

5

When first entered looked nice, & clean. However did not like refrig, microwave & coffee in Bathrm. Then, no hand soap to wash hands. As only 1 person at desk we had to go down to get a tiny bar of soap.,in shower, mounted was 3 containers, 1 empty, labeled conditioner, 2nd another conditioner & 3rd Body LOTION! No shampoo or body SOAP. No boxes of tissue. Only 2 paper cups for coffee, had to use twice in pm & am. TV not programmed correctly as although had Netflix app on tv, we cdnt log into our acct. When my husband went down early am for breakfast, they were out of almost everythg & eggs came out cold. We took last banana. Will never return. I've never lft comment before but don't want others to have such a terrible experience.

beverloop2

2

/

5

Staff was very friendly. The room on surface level was nice. After closer inspection, not so much. Decor was nicely done, I enjoyed having space, bed was comfy, close to restaurants and shopping. Continental breakfast was good. Waffles, fruit, etc. The eggs and sausage were a little lack luster. Eggs were clearly not real. The downside. Could use better cleaning. Found pubic hair on toilet and random hair in the bathroom. The security latch was missing. As a solo female traveler, security is pretty important. Gym was closed (one of the reasons I settled on this hotel). This one is partially my fault as it didn't scrutinize the location before booking, but it backs up directly to the freeway. The hotel does not have good sound proofing so I heard loud traffic all night. Didn't get more than 3-4 hrs per night. Upon check in I was not told the gym was closed. Nor did the phone work in the room. Oh and final thing the shower felt like it was missing a door. It allowed for a drafty shower and water to escape on to the floor. If it weren't for the traffic noise I would stay here again because of the value.

cljeung

1

/

5

We asked the front desk about the breakfast and was told it would be there the next morning, but there was nothing but lousy coffee. We also had asked for a room not facing the freeway, and got a room closest to and facing the freeway, Also, no room clean up.