Hilton Greenville

Checked in after my arrival time. Got to room, preparing room for wipe down and spray Lysol fabric on all fabric in room. Turn over pillows a saw stain (looked like blood) on linen, checked shower and wasn’t clean had mildew. I also noticed how nasty the chair material was and glad I didn’t sit on it Chatted with front desk, sent somebody up with sheets to change bedding. I asked to be switched to another room. I was told to come back to front desk to change to a different room. I refused to walk all my belongings down from the 5th floor. Then I was told someone would bring the new room key. Lady came to room with new key. She looked for the stain on the bed and didn’t see one. I had to show her the stain, she took a picture. I asked her to stay while I checked other room and the linen was fine. After she left I checked the bathroom and mildew again. I didn’t complain, I’m just over this stay all together. It started before I even checked in with the military discount not applied and still I don’t have an answer about the amount of discount applied. Ordered from the restaurant on site, delivery did take a little longer than expected. The lady that delivered was really nice. After trying the food, very disappointed. I wanted to go boxes but the food should not have been cold. I’m not sure if the food was not seasoned well or it was from it being cold. The brick oven eggplant was awful, fries were cold and stuck together. The peel and eat shrimp was ok. I wanted the red velvet cake but it was no longer on the menu. I scanned the bar code that was on display in the room. The barcode is old and should be updated with the current menu as well as prices. I left out for the evening, hung my breakfast for room service in the morning, it was still there after I came back after 2am so I removed it from the door. This is the worse experience ever from booking to checking in. I’m really looking forward to see what else arises before I checkout Sunday. AC is a joke and noisy. Pictures are below and I have videos of the showers but can’t upload them. #hiltonhonors #hiltoncoporate #hiltongreenvillenc #207swgreenvilleblvd

The hotel was great! The rooms, bathrooms, and lobby were clean; the beds were clean and comfortable, and everything in the room worked. The hotel front desk staff and housekeeping personnel were all friendly and helpful. Nothing was too much trouble for them. Thanks!

Hotel was awesome!!! Staff was exceptional. Comfortable, quiet, friendly and breakfast was FABULOUS!!! Easy parking and great Italian food across the street!!!