The Wayback, Pigeon Forge, A Tribute Portfolio Hotel

3.0 / 5

•

2760 Parkway, Pigeon Forge, Tennessee, United States 37863

Reviews from Guests

3.0/5

684

Reviews

from real guests

chloeaT3891HV

We first went to the Wayback hotel in the same area, we booked a room and everything seemed fine, 4pm check in no big deal. We went back around 3 to see if it was ready and then they tell us we had to give a debit card so it could be on file for possible damages during the stay. We weren’t told that to begin with, so we got a refund! We then came here and the guy named Vincent Brozzetti who is the general manager was such a big help and a blessing! We managed to have a better experience here! The rooms are remolded on the side where the pool is and they are amazing! Very very good for the price!

joslynj299

This place is very run down. The floor in our room was so dirty we threw away our socks. There were two air units in our room, and the room with the bunk beds the AC didn’t work and by the second night the other AC wasn’t working properly. I was too lazy to complain about it to get it fixed. We were only there two nights. The bathroom is tiny. The pool looked nice but we didn’t use it. The front desk people were friendly. For the price, you can find a better hotel.

Explorer18948348678

Stayed with my spouse and terrier for five days. The hotel was clean, recently renovated with vinyl floors, freshly painted walls, and low-lip step in shower. We saw the owners cleaning and maintaining the property daily. We especially liked the hotel's agreement with Reagan's Pancake House for breakfast...a nice way to start your day. We never felt unsafe while walking our pup and while at the property. We were concerned when we read all the negative reviews. However, that was not our experience. Remember, this is not a Hilton or Hyatt, nor are we paying comperable rates. We would not hesitate to stay again on our next visit!

Facilities Details

Free Wifi

Internet

Pets allowed

Fitness Center

Evening Entertainment

Non-smoking Rooms

Heating in public area

Room sanitization opt-out available

Air conditioning in public area

Shared Lounge/TV Area

Staff trained in safety protocol

Spanish Spoken

Hair/Beauty Salon

24-Hour Front Desk

English Spoken

Cashless payment service

Hot water linen and laundry washing

Hiking

Swimming pool

Car park [free of charge]

Hungarian Spoken

Icelandic Spoken

First aid kit

Nightclub/DJ

Swimming pool [outdoor]

Wi-Fi in public areas

Game Room

Indonesian Spoken

Ironing Service

Smoke-free property

Laundry

Library

Terrace

Anti-viral cleaning products

Elevator

Facilities for Disabled Guests

Restaurant

Free Wifi

Internet

Pets allowed

Fitness Center

Evening Entertainment

Non-smoking Rooms

Heating in public area

Room sanitization opt-out available

Air conditioning in public area

Shared Lounge/TV Area

Staff trained in safety protocol

Spanish Spoken

Hair/Beauty Salon

24-Hour Front Desk

English Spoken

Cashless payment service

Hot water linen and laundry washing

Hiking

Swimming pool

Car park [free of charge]

Hungarian Spoken

Icelandic Spoken

First aid kit

Nightclub/DJ

Swimming pool [outdoor]

Wi-Fi in public areas

Game Room

10 Available Room Types

Connecting Rooms, 4 Queen Beds

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Fold-up bed

Standard Room, 1 King Bed

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Fold-up bed

Deluxe Room, 1 King Bed, Fireplace

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Executive Suite, 1 Bedroom

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Fold-up bed

Junior Suite, 1 King Bed, Fireplace

Non-smoking

Carpeted

Sleep comfort items

Satellite Channels

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Internet [LAN]

Towels

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

Fold-up bed

Fireplace

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Hiking

Entertainment and Family Services

Heating in public area

Air conditioning in public area

Evening Entertainment

Nightclub/DJ

Smoke-free property

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Library

Terrace

Cleaning Services

Room sanitization opt-out available

Staff trained in safety protocol

Cashless payment service

Hot water linen and laundry washing

First aid kit

Ironing Service

Laundry

Anti-viral cleaning products

Languages Spoken

Spanish Spoken

English Spoken

Hungarian Spoken

Icelandic Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Swimming pool

Car park [free of charge]

Pets allowed

Swimming pool [outdoor]

Elevator

Facilities for Disabled Guests