Knoxville Marriott

This would have scored higher if it was located closer to market square. Don’t get me wrong, it’s only a 5-10 min walk but you feel kind of isolated in a more quiet part of downtown. Room was spacious and most importantly clean. Pretty decent gym. Nice looking public facilities like the balcony and the front drop off point. There is underground parking at a $25 rate. It’s a bit annoying that the adjacent residence inn offers free bfast but not the courtyard. Very friendly staff.

Attempted to check in at 515 today. Told “we don’t have a room available & don’t know when it will be bc we let a bunch of people check out at 4 late today”. Unrealistic and rude front desk lady. We have been traveling all day and need to rest. We left and went elsewhere. What’s the point of check in time?

Jillian helped us at check in and was so friendly and made our experience excellent. Would definitely stay here again!